From Nirvana ... As a customer of a traditional telco my broadband was turned on 6 years ago, has been upgraded three times from 512kbits to 8 megabits, and I have had no more than 20 seconds of service interruption. Any issues I have had with fixing the configuration of the supplied wireless router and broadband phone have been fixed promptly and to my satisfaction. I naively thought broadband was like this everywhere ... Well it appears that there are still pockets of ‘the customer is always...