| | Cable Initiative
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| | | Blog -
Alignment of IT and “the business” is a challenge in any industry. A new case study from ComHem http://www.tmforum.org/CaseStudies/EnablingITtoplay/47127/article.html presents a very interesting approach. ComHem is the largest cable operator in Sweden and has achieved significant growth while operating in the demanding private equity environment in Europe. This case study outlines the innovations that the ComHem IT team has brought to the table. For example, “ In parallel to TM... -
The “velocity” of New Services is astounding in the Cable Industry – “gateways”, “tablets”, technology and consumer trends, and the speed at which content is created, distributed, and consumed is accelerating at an unimaginable pace. In response, the Cable Initiative has focused on work that can help our Cable members plan, launch, and manage new services. The Frameworx for Cable team developed new Quick Start Pack material for member’s consideration... -
In attending the Cable Show in Chicago, it was near impossible to miss the tablet revolution. Demo after demo presented tablets as much more than a “third party consumer device”. Very quickly tablets are becoming an integrated part of the customer experience for a sector of Cable subscribers – it is part app platform, part program guide, part viewing screen, part remote, part… well this will continue to expand as the tablet is a natural extension of the Cable value proposition... -
The Cable Initiative Business Intelligence workgroup has its June monthly call tomorrow, June 22nd, at 10 AM Eastern time. Call details are available at tmforum.org, then click on initiatives, cable initiative, Business intelligence workgroup, and look for 'upcoming events' at the top of the page. Or just navigate to this page: http://www.tmforum.org/community/groups/cable_initiative/wiki/cable-business-intelligence.aspx Join us on the call and welcome our newest workgroup members, UPC and... -
With the announcement for an approved charter for our Cable Business Intelligence team, we continue to put together a set of deliverables that create a "Cable View" for our Initiative. While it may seem today that Cable Service Providers and other Communications providers may differ in only the "last mile", the legacy operational environments are different. In Paris of this year, Data and Business Intelligence was rated one of the most important areas that will support Cable Transformation... -
The discussion of Cable's OSS/BSS Transformation continued in a blustery Paris last week and so far this week, the feedback has been great. The UPC presentation was a real life example of how planning and execution addressed UPC's diverse operating challenge. The MSO roundtable responded to the transformation survey by discussing the variety of dimensions that must be addressed in this undertaking. With transformation plans as long as 3 years and as short as 3 weeks, scope and opportunity... -
Our first monthly call of 2011 was very successful, with participation from Cox, Charter, and Brighthouse. We continue to refine our approach and draft our charter for 2011 with the goal of creating compelling value that drives more & more participation from MSOs across the globe. Given all the focus on Customer Experience, our current plan is to map out the performance indicators related to that critical executive initiative. This is going to be an end-to-end delivery, starting with construction... -
We have posted a working document in the project workspace, under documents. This document outlines some of the points we will be discussing, including: What are the high level components of Business Intelligence? How do we map BI into eTOM and SID? Should we focus on the technical aspects of BI, the business impacting aspects of BI, or both? What is our charter for accomplishments in 2011? Look in the team action week Paris directory for the draft, which poses lots of questions for the team to consider... -
For anyone arriving in Paris for Team Action Week on or before Tuesday, would you like to have one or more meetings on Tuesday in preparation for our formal meetings in the Cable Initiative on Wednesday? I'd like to take full advantage of our opportunities for discussion about your needs and interests regarding the Business Intelligence workgroup. I can be reached at pousterhout@BATMANNAnalytics.com . Thanks! -
In closing out 2010, it appears that Transformation for the Cable Industry was an objective with a goal line that seemed very far at times. With New Services in Mobility, Cloud, In-Home Network, B2B, Advertising, and Business Class growing, operational challenges are multiplying at a very fast rate. While "boiling the ocean" may lure some - others looked at solid returns on specific issues. We heard about some of these at Orlando and the response was great. The Cable industry continued...
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