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Managing Customer Experience (MCE) team call Wed 2-Dec-2009 8:00AM EST (1:00PM GMT) Times around the world: http://www.timeanddate.com/worldclock/fixedtime.html?year=2009&month=12&day=2&hour=13&min=0&sec=0 This meeting led by Stephen Fleece, TM Forum, and Shai Shamir, MCE Team Lead... -
We have our next Customer Experience and Service Quality Management program team call is tomorrow 14-Oct starting at 2:00PM CEST (Europe), 1:00PM BST (UK), 8:00AM EDT, 5:00AM PDT . Agenda: Phase 2 charter update (5 min, led by Stephen Fleece, TM Forum) MCE/SQM metrics inventory review, KFA relationships... -
Team Action Week Baltimore 2009 June 22-26, 2009 Baltimore, Maryland REGISTER NOW Early bird registration ends this week on May 22. Whether you are actively engaged on in the community or on the team today, or are just thinking about getting involved, Team Action Week is a one of a kind destination for...
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