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TM Forum Management World Americas
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Blog
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In a few days I will escape the Autumn weekend grind in Italy (gathering olives, roasting chestnuts and sampling novello wines) to escape to the Land of Theme Parks and learn from my peers. At Management World in Orlando I am sure there will be a lot of new ideas to gather on topics like Cloud Computing to bring back to my IT team. The innovations in our field keep coming at a pace that is hard to catch, making it fun to play in it. And the module that I will be chairing will illustrate that however...
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Lucy Hood is the Executive Director for Communications Technology Management, was the ex CEO Jamba! and in 2005 was Former President of Fox Mobile Entertainment whilst leading the team that was nominated for an Emmy in mobile content for the mobile video series "24:Conspiracy. She also led the team that created many industry firsts, including launching text messaging via AT&T on American Idol, and inventing the Mobisode®. As you can see Lucy is one of the industry’s highest-profile business...
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Mobile Personalization: What Users Like and Will Pay For Yes, personalizing our devices is fun, but I wouldn’t rather that than the functionality. I don’t like to read lengthy manuals on “how to”; give me the user friendly phone I can look at for less than five minutes and know how to work all major functionalities. But, I have to take in account everyone is different, MFormation survey results states “ 81%percent of respondents indicated that they would switch providers if it would allow them to...
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Attending Management World Americas in December? Be sure to catch all the morning keynotes on Tuesday, December 8th, from 9-12:30 pm; the morning session is open to all, so don't miss out! Our strongest Americas keynote line up to date! Surviving to Thriving: Winning against Multiple Challenges Neil Cox, Executive VP, Qwest Thinking Out of the Box: the Amazon Approach Thriving Werner Vogels, CTO, Amazon Delighting Wall Street & Customers: the imperative of Operational Excellence Fari Ebrahimi...
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The current music market is really about the spectrum of consumer touch points. Music fans today choose to discover, access and purchase music in a variety of ways – and the expectation for unlimited choice and access will only grow. However, depending on the artist, the motivation, the timing, the value and the venue, a consumer may choose to adopt a physical, digital or mobile delivery opportunity … or perhaps a hybrid of all of them. Whether we like it or not, our world of entertainment has been...
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We’ve all experienced upheaval and uncertainty in 2009. At NARM, we made an important decision to move forward with our own convention, which was held in June 2009 in San Diego, CA. Despite the tough economy and the industry’s ongoing consolidation, we chose to hold the NARM convention because we received a clear message from our dedicated members. They wanted -- and needed -- to come together, and meet in person. We realized that our valuable membership relied on NARM to provide the forum to accomplish...
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In today’s rapidly changing marketplace, the 21st century has seen the birth of 3G-enabled mobile phones , with network operators offering users advanced services, capacity and efficiency. Additionally, we now have wide implementation of even faster mobile connections through 4G technologies like WiMax and LTE, which are already scheduled to hit over 80 markets as soon as 2010. These faster connections will foster additional avenues for commerce in the music industry – as well as a variety of other...
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Darwin and Spencer first coined the phrase “survival of the fittest”, one which many of us are very familiar with, and maybe even more so in the current economic climate. So if we survived the worst of it, only up from here, right? If 2009 was about survival then Management World Americas, Surviving to Thriving: New Business Models, New Services, New Profits has come at a perfect time, the end of 2009. We return to sunny Orlando, Florida for Management World Americas. I am sure many of you have already...
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As the president of The National Association of Recording Merchandisers (NARM), I am honored to be a keynote speaker at the upcoming TeleManagement World in December. I am looking forward to participating in this annual event, and I am especially interested in meeting many TM Forum members in person. As a music industry professional, I would like to offer a bit of my perspective about the current state of the music industry. I’ve recently celebrated my 21 st anniversary at NARM, and as a music industry...
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