Business Assurance Program

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Recommended Reading

  • Billing Views - News, views & comment
  • Talk RA - News and views from the world of revenue assurance
  • SPSS Churn Prediction Framework - This paper enlists the key significant variables or churn factors for all the three market segments – prepaid, postpaid and fixed landline markets.

January 2010 - Posts

  • Telco bashing alive and well in Australia

    According to research done for The Sun-Herald newspaper in Australia, consumers are paying the highest prices in the world for text messages, reportedly more than 10 times what it costs in many parts of Asia and almost a third higher than in Europe and Canada. An article in a sister publication went on to point out that texts cost the mobile networks practically nothing but earn them millions in profit each year. These are not the sort of headlines we like to see. It went on to use a very strange...
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  • Never doubt the importance of telecommunications

    We may all take mobile communications for granted but in times of natural disaster making a call becomes matter of life or death. As the recent tragedy of the Haiti earthquake unfolds, and the magnitude of the disaster and massive loss of life becomes more evident, the critical role of good, resilient communications has again been demonstrated. Re-establishing communications is a critical tool in disaster management to ensure timely dissemination of authoritative information to government entities...
  • Coming Soon - The All New LTE Data Diet

    If you thought ‘all you can eat’ data plans were here to stay, think again. Recent comments from two big US mobile operators hint heavily that the days of the ‘data glutton buffet’ may be limited. And the introduction of super high-speed LTE networks may be just the opportunity to re-train subscribers to become more frugal. It was reported in the Washington Post that Verizon CTO, Dick Lynch said his company was looking to move away from the current flat rate ‘all you can eat’ (AYCE) data plans and...
  • Has RA come of age?

    Longtime RA exponent, Mike Willett, has written a very interesting blog at TalkRA . He opens with the statement "that much of the discussion around RA seems to be centred on what the next step of evolution for RA should be. It is almost as if finding and preventing leakage is not enough to sustain an RA function and that more needs to be added to the RA portfolio for it to continue to be seen to be adding value. I wonder if the logic for this is an assumption that, with a well-established RA...
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