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| | | March 2010 - Posts -
I’m in shock, not bill shock, but it is bill related. I’ve just discovered a telecommunications company, an incumbent operator no less, that was so concerned about its customers ability to pay bills it actually did something about it. Australia’s Telstra not only put in place a scheme to assist customers impacted by the global economic downturn it even went as far as commissioning research to see how effective the scheme was and the reasons behind people having to resort to assistance. As reported... -
If you are a CSP fearing OTT (over the top) digital content providers addressing your customer base and cutting you out, are concerned by financial services companies offering payment capabilities that don’t include you or would like to generate incremental revenues leveraging your key skill sets, then read on. There are many mobile payments offerings appearing in the market place but one has been adopted by no less than Verizon in the USA . BilltoMobile® enables mobile customers to charge online... -
There’s a revolution starting in the USA that could have a dramatic revenue impact on all operators in a few years. The Federal Communications Commission (FCC) ’s National Broadband Plan, formally released yesterday in Washington, provides a roadmap for revamping the Universal Service Fund (USF) and Intercarrier Compensation, two long-standing hot-button issues for telecom service providers. A story, published in Light Reading mentions that, ‘Sharon Gillett, Wireline Competition bureau chief for... -
Now I'm really getting worried. Someone is actually agreeing with me. I've been harping on for so long about how 'billing' is the differentiator, I thought I was the lone voice in the wilderness. Commenting on the Wholesale Applications Community that 24 mobile operators are forming, dkainer on his Viva La Blog site writes: "It’s ambitious, it will be wracked with technical challenges, and it will no doubt take way longer to achieve than planned. But it has to be done. Mobile... -
New rules from the European Union have forced mobile service providers to create a ceiling for mobile phone charges, saving people from coming home to unexpectedly high bills. Under the new regulations mobile firm companies must set a cut off limit of €50 and users will be sent a warning when they reach 80 per cent of their chosen limit. The EU highlighted two cases from last year, one involving a German traveller who watched a TV program and ran up a bill of £40,000, and a UK student who ran up...
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