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| | | May 2010 - Posts -
You know how much I love reporting about billing stories from around the world. Sadly they are usually about ‘bill shock’ which seems to fascinate the world press. Occasionally, something turns up that makes you realize how interesting billing really can be. This latest snippet, originally reported in the Toronto Star , will either make you laugh or cry. A woman is suing Rogers Wireless in Canada, claiming that its decision to consolidate invoices for several services on one bill led to her divorce... -
Forget ‘bill shock’, now a new phenomenon linked to the raging success of the iPhone in stimulating data usage online and the expected flood of data usage on the iPad, we can now expect ‘iShock’. The new term was coined by the Australian Communication Consumer Action Network (ACCAN) which is strongly advising consumers to opt for a pre-paid plan when Apple releases its iPad 3G in Australia on May 28 to avoid the dreaded ‘bill shock’ experienced by 3G smartphone owners hit with excess data usage charges... -
Following hot on the heels of the European regulators, the FCC in the USA is taking on the ever-growing problem of ‘bill shock’. The only question is, why haven’t CSPs addressed the issue themselves instead of waiting for the heavy hand of the regulator to step in? The FCC’s press release says it all - The FCC’s Consumer and Governmental Affairs Bureau (CGB) has launched an initiative on ‘bill shock’ – the experience of getting an unexpectedly high wireless phone bill. The Bureau is seeking input... -
Using the mobile phone as a complete payments mechanism has been the subject of countless papers, trials, discussions and, in many cases, failures. Apart from a few select markets, mainly Japan and South Korea, universal adoption of the technology by all phone makers, mobile operators, banks, card issuers and merchants has eluded almost everyone. It’s not difficult to see why. If any of you have been to a conference on mobile payments you will have experienced first hand how unwilling the parties...
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