Over the four decades that I have been doing business in telecommunications, there have been countless times I have said or heard a colleague say, "I wish we could just get all of our suppliers/customers in one place and talk to them about what we/they really need!" Fast forward to literally yesterday, when I was supporting an overview presentation of TM Forum to a group of people in a member SP, many of whom were totally unfamiliar with the first thing about what TM Forum is. More than...