| | Revenue Management Initiative
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[quote user="John Brooks"] Eric - If we need to build a charter and generate the team, Subex would be interested in leading the new team, and we can offer at least 1-2 people for that direct role. Additionally, we can also probably gather some additional long time fraud users to the community. Thanks... -
[quote user="Aileen Smith"] There can be a new online community established for this group if it is unclear whether it is more closely linked with ERM or with RA (which seems to be the case). Once we have a project charter and a team established to progress this work, I recommend that the team meetings... -
[quote user="Ivan Hlavanda"] Conclusion: If Fraud is not considered as a part of RA I dont see any point to have it at all. Maybe strong statement but thing about what is the purpose of Fraud to be a part of telco infrastructure. [/quote] Ivan, you are for more eloquent than I in making the argument... -
[quote user="Gadi Solotorevsky"] Fraud management and RA management processes are at the high level (emphasis on “management”, and “high-level”) very similar. Since the level of decomposition proposed by Moshe for fraud, is high level (similar to all the processes described today in the eTOM, including... -
Richard, The whole propose of having a discussion is to get comments and different opinions – your comments are most welcome. I completely agree with your first comment, “Fraud management must not be limited to customer fraud”, If I read correctly the eTom processes proposed by Moshe, there is not such... -
Eric, Fraud management and RA management processes are at the high level (emphasis on “management”, and “high-level”) very similar. Since the level of decomposition proposed by Moshe for fraud, is high level (similar to all the processes described today in the eTOM, including RA management), I see in... -
[quote user="Moshe Zolotov"]I'll appreciate your comments (kindly provide them by June 1 2010).[/quote] That's not very long for a high-quality review. Fortunately, a quick review is enough - this process map for fraud management is just the same as the process map for revenue assurance! All you've done...
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