| | Revenue Management Initiative
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Hi Neda, Obviously, the exact position within the organization depends on the organizational setup quite a bit. I'd agree with others suggesting Finance being responsible for collection of revenues in general and that rating needs to be part of this process. However, the details regarding what needs... -
Hi Neda, What we try to accomodate within Vodafone that Billing and Charging, just like Revenue Assurance has one single end-to-end process owner; but there are of course many owners responsible for operating the sub-processes. They should report to the E2E process owner who can sit in Finance/Customer... -
Hello Neda/Johannes, I think saying that IT is not the process owner of the Charging or Rating process because the requirements comes from outside IT is not much accurate. if we are talking about the initial development phase of the product, the owner would be the one who is handling the process from... -
Hi Carlos, My question does not relate neither to auditing nor to supporting, but to 'process owner' meaning responsible to establish and than to manage the process. I do agree that 'revenue assurance' is responsible to audit this process in order to identify any eventual 'revenue... -
Hitesh Patel, Business Analyst, Truphone Hi, I agree with Carlos in Verizon, TalkTalk and Truphone rating and billing are responsibility of Billing and revenue assurance department. Rating and Billing systems are the responsibility of the IT operation Regards, Hitesh From: Revenue Management Initiative... -
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Hi Krista Thanks for your useful inpits. It has helped me to understand situation properly. Thanks & Regards Dharmendra
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