Revenue Management Initiative

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Stephen Fratini
Telcordia Technologies
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Josh Salomon
Amdocs Management Limited
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Francis Anderson
IBM Corporation
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John Wilmes
Progress Software
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Yishai Brown
Amdocs Management Limited
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Recommended Reading

  • Billing Views - News, views & comment
  • Talk RA - News and views from the world of revenue assurance
  • SPSS Churn Prediction Framework - This paper enlists the key significant variables or churn factors for all the three market segments – prepaid, postpaid and fixed landline markets.

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  • Revenue Sharing

    Hello Dear TM Forum: I´m trying to understand what Is the context the S/P Settlements & Payments Management processes, exactly Issue Settlements Notice & Payment?. How Can I apply this process? Issue Settlements Notice & Payment processes refer to: revenue sharing and settlements cycle...
    by María Iveth Zambrano Díaz on 08-30-2011
  • Service Provider Expert Participation - Revenue Management Initiative Projects Enter a Critical Phase

    Many of our Service Provider members have had the "pleasure" of hearing from me on the importance of the their category of member in the success of the Revenue Management Initiative's collaboration activities. While there are distinct roles typical of various member participants, one role...
    by Steven Cotton on 06-22-2011
  • Cloud Billing - Questionnaire

    The Cloud Billing group (as part of the Cloud Services Initiative) is working on a whitepaper on Cloud Monetization. Please help with the research by taking one of these surveys located here . There is one survey for Service Providers and one for Enterprise Customers. Subsequent to your participation...
    by Steven Cotton on 05-21-2011
  • Calling all Service Providers! Annual TM Forum Billing Performance Study

    I am happy to relay this message to the Revenue Management Initiative subscribers on behalf of the Business Benchmanrking research team--an activity very important to this initiative. Steve Cotton Head of Revenue Management Don’t Miss the opportunity to join the annual TM Forum Billing Performance...
    by Steven Cotton on 04-18-2011
  • Real-Time Versus Just-in-Time -- Dollars Versus Sense

    If you haven't picked up this year''s Perspectives 2011 yet, be sure to do so--it has some excellent articles that provide what the publication's title promises. An article into which I had some input was John Williamson's Retail models need real-time billing . In there, he quotes...
    by Steven Cotton on 04-09-2011
  • Data encryption in BSS Systems

    I would like to get some insight from the Revenue Management - BSS community regarding enterprise customers' data encryption in BSS systems, specifically in Billing systems. One of our global enterprise partner's standard requirement is that externally hosted data which has been labelled by the data...
    by Gabor pongor on 03-25-2011
  • Minutes, seconds - who's counting?

    For some strange reason, I was under the impression that most CSPs generally aspired to one-second billing and this was pretty much the world standard. Apparently, I have been totally misled, according to reports out of Australia. The Age newspaper today ran a story that Telstra is moving to one minute...
    by Tony Poulos on 03-07-2011
  • Carrier billing for content doomed?

    Carrier billing for content services is doomed in advanced markets because of fundamental conflicts of interest, and standalone payment specialists are best placed to handle charging. That’s the view from mobile content entrepreneur Simon Buckingham, speaking to Telecoms.com . His latest venture...
    by Tony Poulos on 01-17-2011
  • eTOM Billing Level 4 Decomposition Progress

    THIS WIKI IS MOVED TO Charging and Billing 1. Decomposition Scope and Progress The eTOM billing processes area of the Customer Relationship Management (CRM), Service Management and Operations (SM&O) and Resource Management and Operations (RM&O) Horizontal Process Groups. It is a big work and...
    by Wenjie Zhu on 10-27-2010
  • Formation of New Online Community Group - Charging and Billing

    Please join me in welcoming Graham Carey of Oracle Corporation as the newly appointed group leader of the newly established Charging and Billing Group in the Online Community. This is the final step in the establishment of dedicated groups for each of the interest areas in the Revenue Management Initiative...
    by Steven Cotton on 10-15-2010
  • Encouragement to Post at Group Discussion Sites

    Now that the individual focal areas of Revenue Management have spawned dedicated Online Community Group sites, please visit all of those group sites to post discussions, blogs, Wiki pages, downloads, change requests, and contributions. In order to encourage the migration of such traffic to the new sites...
    by Steven Cotton on 09-07-2010
  • Old billing issue finally resolved

    More bad press for billing as AT&T and lawyers representing class-action plaintiffs have reached a proposed settlement of lawsuits over billing by AT&T Wireless before 2004. The settlement covers several suits filed in California and Washington against AT&T Wireless, a cellular service provider...
    by Tony Poulos on 07-04-2010
  • Interesting marketing - raise prices, blame billing

    As mature markets reach saturation mobile operators usually resort to price-cutting, bundling or value-adding to attract customers from their competitors and to keep their own. Apparently, normal economic policy does not apply in Ireland because one mobile operator has introduced a change in billing...
    by Tony Poulos on 06-28-2010
  • Telus CTO 'on the money' with billing comments

    Either Telus CTO, Ibrahim Gedeon, is an avid reader of my blogs or he is a brilliant man in his own right (probably the latter). At this week’s B/OSS Billing and OSS Conference being held in Washington, DC he said that telecom network operators needed to be more open to partnerships and innovation and...
    by Tony Poulos on 06-10-2010
  • Re: What are your thoughts on real-time for Postpaid?

    Hi to all, Yes I think we all agree that one team must managed the whole billing process, either prepaid and postpaid, in order to allow for the implementation of real-time procedure. Nonetheless, i still think that consumer wise real-time offers would not be perceived as an added value for a majority...
    by François Benzakki on 05-04-2010
  • Billing Event

    A measurable condition in a network that represents the usage of a network resource by a customer. Several billing events usually occur for each communications session (e.g. telephone call)
    by Lucas Dreyer on 03-31-2010
  • Rate Level Discount

    This process applies discounts to product prices at an individual product level
    by Lucas Dreyer on 03-31-2010
  • Online versus Offline Charging

    In preparation for eTOM 8.5 update, the following description of Offline Charging an Online Charging has been drafted: Online Charging is performed in real-time, requiring an authorization component which may affect how the service is rendered and enables an operator to provide prepaid services to its...
    by Henk Ensing on 07-21-2009
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