| | Revenue Management Initiative
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Hi David, Sorry, but I have to strongly disagree with your sentence “Revenue Assurance is certainly a sub-set of BI” Revenue Assurance can use BI to many things (e.g., root cause analysis, advanced data visualization, ad hoc querying, etc.) BI can use data in RA systems to give added value to other segments... -
I agree with both of these last 2 points: Gadi: BI is a tool, not a goal Kathy: RA data has value that can't be provided by a DW. The goal of the team is to describe how BI tools can be applied to the business processes of a CSP, and one of the first questions we hear is "I have a DW and BI tools (and... -
I am very fond of BI; BI can do a lot of good things for RM. So I am very happy about the foundation of the team. We should keep in mind that BI is a mean and not the goal. Many times people get the wrong perception that BI is the silver bullet that solves everything, without people having to know anything... -
Campaign RoI is indeed one of the most elusive areas that most organizations would want to measure. In fact that's one area that would transcend industries, not just telecom. It is equally important to measure the impact of any customer experience building measure, be it in terms of new pricing / rate... -
If anybody had any doubts on the relevance of Business Intelligence in today's telecommunications markets they would have been firmly dispelled after hearing the keynotes at Management World Americas last week in Orlando. Vodafone's Albert Hithcock went as far as to say that it was his company's number... -
The answer is yes, and I'm pleased to announce the formation of a Business Intelligence Team right here within the Revenue Management Sector. The main functions of this team starting off are to produce a blueprint for how a business can effectively use BI. Initially, it will focus on using BI for revenue... -
Service Providers With the Most Mature Revenue Assurance Programs Have the Best Performance Results A new TM Forum Insights Business Intelligence study, “Revenue Assurance: The Hidden Opportunity” , reveals that Revenue Assurance program maturity is directly correlated with Revenue Assurance performance...
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