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Below please find the up-to-date RA team agenda, minor changes might still occur. I am still looking for a volunteer to lead the session “RA controls coverage model - overview and additions” on Tuesday 13:30 – 15:00; In Gb941 we have a repository of ~100 control points/leakage scenarios, this session... -
Folks One of the decisions of the last TAW was to build a RA (Controls/Checks) coverage model. The decision was to develop this model as part of a Catalyst to be presented in May in Nice, and then to move it to the RA team for review, changes, and finalization. I want to update you that the work on this... -
Campaign RoI is indeed one of the most elusive areas that most organizations would want to measure. In fact that's one area that would transcend industries, not just telecom. It is equally important to measure the impact of any customer experience building measure, be it in terms of new pricing / rate... -
We are planning a RA Catalyst for Nice 2010. The Catalyst will focus on a coverage model for RA. Basically a coverage model for RA should permit a SP to estimate its coverage considering both how much of his activities are covered by RA controls (e.g. 60% of their incomes, or 30% of their services),... -
Folks, We decided to focus on the next team action week (TAW) on the RA track on the needs of the SPs. In order to focus on the real needs, a number of SPs provided inputs on what topics they would like to be treated in the TAW. The recommendations include topics like · Setting goals for RA · RA Coverage... -
This opportunity only comes twice per year. Submit your Catalyst Proposals by Friday, June 19th to be part of Forumville at Management World in Orlando in December. If you’re interested in proposing a Catalyst Project for Management World in Orlando, you need to send in your proposal by June 19... -
Hi Geoff, This is the list of the Catalyst I have. Margin Assurance - TeleManagement World Nice 2009 - Revenue Assurance Standard KPI - TeleManagement World Nice 2007 - more Info... Revenue Assurance for the Lean Operator Catalyst - TeleManagement World Nice 2006 – more info... IPTV Impact on FAB...
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