| | Business Process Framework (eTOM)
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| | | Blog -
Hi, Below is a summary of the meetings so far at TAW - some great discussion and ideas for ongoing activity. 1. Level 4s and eTOM/ITIL; contribution from Huawei Managed Services reviewed and welcomed on visualising ITIL within the ongoing L4 process element development activity 2. Cable; agreed plan for developing a “Cable View” that maps into the Business Process Framework, 3. Network Defense; agreement on bringing security process lifecycle into the Business Process Framework. 4. Workforce Management;... -
Hello eTOM Team, I have uploaded two new documents regarding the eTOM Flows. They are available under the following links and will be reviewed at TAW Lisboa: "Process Flows" at http://collab.tmforum.org/sf/docman/do/createDocument/projects.the_business_process_framework/docman.root.etom_team.process_flows (the folder structure is Documents > Root Folder > eTOM Team > Process Flows ) The links for the actual documents are: http://collab.tmforum.org/sf/go/doc10920?nav=1 (C2C) and... -
The recent Management World in Orlando has been a big focus of attention for us over the last few weeks. It's a chance for all within TM Forum to see what's new and what's being talked about, and also to meet face-to-face. For the Collaboration Program, and the Business Process Framework, a hot topic is strengthening the ties amongst the Frameworks, and we are seeing a new opportunity on this in Cross-Framework Modelling. There was some discussion on this at the Management World, and... -
Hi, There's been a flurry of blogging and posting on the Communities here around Cloud Services and Cloud Computing, triggered it seems by the announcement that Los Angeles City Council is moving its email services to use Google - see http://www.tmforum.org/community/groups/forum_developers_group/blog/archive/2009/10/30/the-city-of-angels-steps-into-the-clouds.aspx From the Business Process perspective, Cloud is a very interesting direction - what happens to the enterprise processes when cloud... -
Hi, Just to vary the tone in these blog postings, here’s a bit of practical information on how to get at all the material that's available around the Business Process Framework, or eTOM if you're on friendly terms! Traditionally, we posted the Framework and all the supporting materials as PDF files through the Document Library at: http://www.tmforum.org/DocumentLibrary/733/home.html specifically, within the Document Catalog there at: http://www.tmforum.org/Resources/DocumentCatalog/860/Home... -
My daughter was married last weekend in Oxford, and of course this was a very happy family event, but there was also a link that occurred to me with our work together here in TM Forum. The wedding reception was in a hall that is part of the Bodleian Library at Oxford - it's a magnificent building that dates back many hundreds of years - you can see more about it at http://www.ouls.ox.ac.uk/bodley/about/history - and it has extensive ornate stone decorations in the vaulted ceiling. The old stonemasons... -
I'm struck that as the world changes, and as this eTOM Business Process Framework grows in use, that one of the design ideas that lay behind it may need also to change. Originally, the focus of the companies that developed eTOM within TM Forum was to get a common view on the process elements - i.e. of the components in the process hierarchy that the framework defines. How these were then used - in process flows that linked together a number of these process elements into an end-end chain - was... -
TM Forum – and that means all of you out there - has been working on business processes, together with a lot of other topics, for a long time now. If you look back over the history, you can see how the Business Process Framework, eTOM, has matured as a powerful representation of an enterprise from the process perspective. You can also see how it has expanded, and evolved, to address more and more of the concerns of the businesses it models, and how the nature of these businesses has also changed...
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