Business Process Framework (eTOM)

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  • Are there enhancements needed to eTOM for Charging and Billing of M2M?

    Thanks Johannes
    by Dharmendra Misra on 02-09-2012
  • Are there enhancements needed to eTOM for Charging and Billing of M2M?

    Hi All I think M2M will have some impact on Rating/Billing process. We can imagine some use cases and vallidate if its actually true or not. Something that I can put for debate from top of my head is 1- How to treat partial CDRs? In Human conversations or data transfer its stream flow and normally no...
    by Dharmendra Misra on 02-09-2012
  • Certify BP Framework 9.0 or wait for 11.5/12

    Hi Beth Anne, Apoplogies for the delay in getting back to you. Per the current plan Frameworx 12 is targeted to release in conjunction with the MW 2012 in Dublin. The date of MW Dublin is May 21 -24 inclusive, so Frameworx 12 will be released then. We roll out the revised conformance certification process...
    by John Sheehy on 02-08-2012
  • Relation between lead prospects and expansion projects

    Hi Guillermo, I agree with Hugo when stating that you can identify these processes in eTOM, more precisly in the CRM Support & Readiness processes. Herein are grouped all those processes that ensure that the CRM framework (applications, marketing campaign, resources et.) is ready to support all CRM...
    by Neda Koci on 02-06-2012
  • Re: Positioning of Policy in eTOM

    Howdy, Johannes...I believe you took the quote you used from my last post and positioned it out of context. I further added that this base set of policy processes could be specialized as needed and provided an example.
    by John Reilly on 02-06-2012
  • Positioning of Policy in eTOM

    Howdy, all. I know this discussion was deemed "ended", but wanted to clarify a couple of things and make a "final" point. 1. I did not mean that the SID Policy ABE would be replaced by eTOM processes. I tried to make this clear in one of my posts. 2. I still believe that there should...
    by John Reilly on 02-05-2012
  • Query on Trouble ticket to Solution Process Flow - GB921E

    You may also want to look at the level 3 end-to-end perspective on page 15 of the Quick Start Pack for Trouble to Resolve available at http://www.tmforum.org/Guidebooks/GB957QuickStartPack/46962/article.html From the description of this perspective: "Note that event acquisition (shown as Network...
    by John Wilmes on 02-03-2012
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