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| Four Days of TeleManagement World |
Monday, Nov 7 Training & Special Sessions |
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Tuesday, Nov 8 Telecom Innovation Summit |
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Wednesday, Nov 9 Conference Sessions |
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Thursday, Nov 10 Conference Sessions & Training |
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9am-5.30pm
Training Courses
More information
5.30pm-7pm Special Session: Advanced NGOSS Implementations |
9am-12pm General Session featuring Keynote Presenters: Dr. Lawrence Roberts, CEO, Anagran & Creator and Architect of the Internet, Janet Davidson, President, Corporate Strategy, Business Dev. & OSS- Lucent, Mr. Ramalinga Raju, Chairman, Satyam Computer Services Shadman Zafar, Senior Vice President, Architecture & eServices, Verizon
11.45pm-12.30pm Keynote Panel - Moderated by Lynne Russell, Former CNN Headline News Anchor
12.30pm-7pm TeleManagement World Expo and Catalyst Showcase Open
2pm-5.30pm The Summits at TeleManagement World
Municipal WiFi/WiMax Networks - Cities become Service Providers
Can an Operator be Lean with SOX in their Diet?
Cool Devices and Hot Services
4.45pm-5.30pm Summit Wrap-Up
6pm-7pm TeleManagement World Expo Reception
7pm-10pm TeleManagement World Networking Reception
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9am-5.30pm
Business Transformation & Market Readiness
Flexing NGN's Potential
Service Innovation: Anytime, Anywhere on Any Device
Mo Money: Revenue Assurance & Billing
NGOSS & Software Technology
Spotlight: Cable / IPTV
9am-7pm Catalyst Showcase Open
12pm-7pm TeleManagement World Expo Open
12pm-1.05pm Special Session: Managing Enterprise-Level Services In the US Government
6pm-7pm TeleManagement World Expo Reception |
9am-12pm
Business Transformation & Market Readiness
Flexing NGN's Potential
Service Innovation: Anytime, Anywhere on Any Device
Mo Money: Revenue Assurance & Billing
NGOSS & Software Technology
Spotlight: IMS
9am-2.30pm Catalyst Showcase Open
10am-2.30pm TeleManagement World Expo Open
2pm-5.30pm TM Forum Training Plus Courses
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| TeleManagement World, Dallas 2005 - Keynote Speakers |
| Keynote Speakers |
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| Dr. Larry Roberts |
Shadman Zafar |
Mr. Ramalinga Raju |
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Creator and Architect of the Internet Chief Executive Officer Anagran |
Senior Vice President, Architecture & eServices Verizon |
Chairman and Founder Satyam Computer Services Ltd Vice Chairman of NASSCOM |
Title: The Future of the Internet
Dr. Larry Roberts created the Internet and as such, is this generation¹s Alexander Graham Bell. He is the foremost authority on the future of networks in the world and in this presentation, he will describe his vision for the future of the Internet and how it can support full quality video, rapid transactions and next generation services.
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Title: Digital Experience – Service Creation & Delivery Model for Next Generation Services
Shadman Zafar is Verizon’s senior vice president of Architecture and eServices, with responsibly for providing technical and consultative services, high-performance interfaces, and creating new-generation communication services. Prior to this position, Zafar was chief technology officer and senior vice president for Verizon eBusiness Design and Technology. |
Title: Business Transformation using Next Generation Services
Next Generation services can revolutionize Telecom business models. But should consumer demand falter, these same services could prove to be a catastrophe for Service Providers. This speech focuses on the melting pot of new technologies in today¹s consumer space and how Telecom Service Providers are working to create value for the customer. |
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| Lynne Russell |
Janet G. Davidson |
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Former CNN Headline News Anchor CNN |
Chief Strategy Officer, Lucent Technologies |
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Title: Managing the next wave of Innovation
Lynne Russell was the popular evening anchor of CNN Headline News for several years and was the first woman to regularly solo anchor a daily evening prime time newscast on a television network. During her decade and a half with CNN, she has developed a cult following of men and women who admire her authoritative, objective delivery and her non-conformist on-air personality and demeanor.
Before CNN, Lynne Russell reported and anchored at television and radio stations from Florida to Hawaii. She was the first recipient of the Russell P. Jandoli "Excellence in Journalism Award" presented by St. Bonaventure University. She majored in nursing at the University of Colorado.
Yet Lynne's world is more than meets the eye. For years she has successfully balanced her journalism career and motherhood with her other "occupations": deputy sheriff in Fulton County (Atlanta) Georgia as a jail officer, and licensed private investigator. She holds two black belts in the martial art Choi Kwang Do, and is a certified open water SCUBA diver.
She has taken a break from the daily news business to write her second book and to premiere in the new, Canadian dramatic TV series, "The Ride".
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Title: Operations Impacts of IMS...Managing an IMS Network Operators around the world are showing accelerating interest in the convergence of voice, video and data services across wireless and wireline networks based on IP and IP Multimedia Subsystem (IMS) architectures. New converged services and the IMS networks required to provide those services will also require new operations capabilities to reduce churn, minimize customer support costs and ensure customer satisfaction, to drive subscriber acceptance of new services and add new revenues for service providers.
In this keynote, Janet Davidson will discuss industry trends related to operator expense, customer experience and subscriber churn -- the key drivers behind the shift from a network-focused to a business-focused view of performance and operations. Janet will explore how these trends and the resultant business-focused view of performance and customer experience lead to certain operations impacts in Blended Services Operations, Applications Management, Security and End User Experience and Control. | |
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Date: | Track:  |
|  | | Monday, November 07, 2005 | | Time | Session | |  | | 5:30 PM - 6:00 PM |  | SS1
| Delivering a Service Oriented Architecture using NGOSS-Part 1: Developing Solutions with AutoMagic NGOSS-Styled Modeling Greg Fidler, Director, AutoMagic KB LLC Cliff Faurer, Director, AutoMagic KB LLC
Rarely will an enterprise OSS environment be considered as a green-field environment. Most enterprises have an installed base of deployed OSSes supporting an established, sometimes fully documented, set of business processes, all of which are undergoing constant churn.
The challenge for enterprise architecture management is to:
(a) develop an enterprise architecture which can be used to capture the existing baseline of capability (both deployed processes and supporting OSSes);
(b) establish an appropriate conceptual/analysis view of the architecture so that existing legacy capabilities can be characterized and compared on a consistent basis; and
(c) use the conceptual view to design and develop new deployed capabilities, leveraging what can be re-used, and building new capabilities where necessary, to fill in existing gaps.
Using a practical test case, this presentation shows how AutoMagic utilizes an adaptation of the NGOSS methodology, the eTOM, the SID, and the SANRR method, to describe and specify a solution by:
- characterizing an existing problem statement within a generic conceptual/analysis framework based on eTOM and SID;
- characterizing existing deployed infrastructure by capturing a UML representation of the capabilities of the deployed infrastructure based on the realized data models, processes and terminology; and
- establishing a traceable relationship between the generic enterprise level conceptual/analysis view and the deployed/realized infrastructure.
Collectively, these three aspects demonstrate that the AutoMagic NGOSS-styled approach provides a realistic mechanism for meeting the above three enterprise architecture management challenges.
Presentation Downloads | Attendees Only This presentation is only available to conference attendees of the event. If you did attend, Please login now using the blue box on the right hand side of the page.Purchase Access and the CD-ROM You can purchase the conference CD-ROM containing all the presentations from the conference at http://www.telemanagementworld.com/purchaseCD/ |
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 | | 6:00 PM - 6:30 PM |  | SS1
| Delivering a Service Oriented Architecture using NGOSS-Part 2:Leveraging standards and SOA to deliver converged services Michael Alexander, Service Providers Strategic Transformations Architect, IBM Corporation Vanitha Narayanan, Director-Telecommunications Solutions & Partner Mgmt, IBM Corporation
A service provider’s future growth depends on its ability to create and deliver appealing converged services. That ability hinges on combining new and existing types of services in innovative new ways. Integrating existing services and/or migrating to new service development and delivery platforms (i.e., IN, IMS, WAP/Web, Messaging, and Streaming services) based on vendor-agnostic open standards and Service Oriented Architectures (SOA) will be key to service providers’ ability to create and capture value. Standards and SOA strategies will also enable the required integration of ecosystem partners’ services and content seamlessly with networks, OSS/BSS and underlying business processes. This session will focus on how a structured, standards-based approach to service creation, composition and orchestration will facilitate faster service development and delivery, and in turn drive profitable revenue growth.
Presentation Downloads | Attendees Only This presentation is only available to conference attendees of the event. If you did attend, Please login now using the blue box on the right hand side of the page.Purchase Access and the CD-ROM You can purchase the conference CD-ROM containing all the presentations from the conference at http://www.telemanagementworld.com/purchaseCD/ |
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 | | 6:30 PM - 7:00 PM |  | SS1
| Delivering a Service Oriented Architecture using NGOSS-Part 3: Best practices for Organizational Changes Pramilla Mullan, OSS Architect, France Telecom
In order to manage their internal and external relations for driving and supporting business processes and activities, companies integrate into their Information Systems, more or less clearly, data concerning the operational organization. This operational organization data is used, for example, to distribute information flows to external entities, management teams and production teams. Operational organizations are often likely to evolve. Any operational reorganization is likely to require modification of a large number of these relations in the databases. This paper proposes an alternative to these modificiations by introducing a dynamic Actor Assignment Matrix which is a dynamic engine for relating business data with operational groups through business roles. Also outlined in this contribution are the architectural changes required to be compliant with the NGOSS architecture in order to introduce the Actor Assignment Matrix. Presentation Downloads | Attendees Only This presentation is only available to conference attendees of the event. If you did attend, Please login now using the blue box on the right hand side of the page.Purchase Access and the CD-ROM You can purchase the conference CD-ROM containing all the presentations from the conference at http://www.telemanagementworld.com/purchaseCD/ |
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|  | | Tuesday, November 08, 2005 | | Time | Session | |  | | 9:00 AM - 9:15 AM |  | | Keynote: Welcome and Introduction James Warner, Vice Chair & Head of Content/Media Sector, TM Forum
Summit Chair for Tuesday: James Warner, President, TeleManagement Forum. Presentation Downloads | | The speaker has declined to submit their presentation for download by conference attendees. |
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 | | 9:15 AM - 9:45 AM |  | | Keynote: Future of the Internet Dr. Lawrence Roberts, Creator & Architect of the Internet & CEO & President, Anagran
Until today, the Internet protocol, TCP/IP, has served successfully for 22 years. However, due to its extremely low cost compared to TDM networks, both voice and video are now migrating to the Internet, and the current system cannot support real time streams adequately. It has major delay variance and controls traffic through packet loss, both inappropriate for streaming media. Also, IP does not support preemption priority so that emergency services cannot be assured to function as they do on the PSTN. Also, security is a major problem because it does not check the sender’s source address, allowing anyone to send spam, viruses, worms, and denial of service attacks.
However due to the worldwide acceptance of IP it would be unreasonable not to build a new network around IP. Realizing that IP was the only technology adopted by the masses of enterprise users (supported by cheap Ethernet interfaces with the flexibility, resiliency and standards-backing required) and the only technology that could support short data calls like Web calls at full line rate, IP is clearly the protocol that can continue to take us forward. The protocol itself does not limit the QoS, the speed of error recovery, the availability, or the scalability of the switch.
Standard packet routers cannot support real time interactive services like video, voice, gaming and remote control due to their lack of rate and delay control. To support these services at high utilizations without the ability to reject new flows, load balance, and maintain rate control is impossible without maintaining flow state information. Flow State Aware (FSA) approach to IP routing or keeping flow state information about all packets in each individual flow will represent the first significant quality improvement and cost reduction in IP since its inception. This shift in technology has become possible only recently with rapid decrease of memory cost. The FSA router is an IP router that could be intermixed with any other existing traditional IP routers in the network, but has a number of significant technological advantages over today’s packet routers. The FSA router can determine duration, rate and byte count per flow, thus it controls the delay and rate per flow. The FSA router insures the fairness of bandwidth usage, load balances the traffic, improves utilization and reduces cost. It also allows rapid TCP rate feedback and guaranteed rate, loss, and delay flows for voice and video.
Presentation Downloads | Attendees Only This presentation is only available to conference attendees of the event. If you did attend, Please login now using the blue box on the right hand side of the page.Purchase Access and the CD-ROM You can purchase the conference CD-ROM containing all the presentations from the conference at http://www.telemanagementworld.com/purchaseCD/ |
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 | | 9:45 AM - 10:15 AM |  | | Keynote-Operations Impacts of IMS...Managing an IMS Network Janet Davidson, Chief Strategy Officer, Lucent Technologies Inc.
Operators around the world are showing accelerating interest in the convergence of voice, video and data services across wireless and wireline networks based on IP and IP Multimedia Subsystem (IMS) architectures. New converged services and the IMS networks required to provide those services will also require new operations capabilities to reduce churn, minimize customer support costs and ensure customer satisfaction, to drive subscriber acceptance of new services and add new revenues for service providers.
In this keynote, Janet Davidson will discuss industry trends related to operator expense, customer experience and subscriber churn -- the key drivers behind the shift from a network-focused to a business-focused view of performance and operations. Janet will explore how these trends and the resultant business-focused view of performance and customer experience lead to certain operations impacts in Blended Services Operations, Applications Management, Security and End User Experience and Control.
Presentation Downloads | Attendees Only This presentation is only available to conference attendees of the event. If you did attend, Please login now using the blue box on the right hand side of the page.Purchase Access and the CD-ROM You can purchase the conference CD-ROM containing all the presentations from the conference at http://www.telemanagementworld.com/purchaseCD/ |
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 | | 10:15 AM - 10:45 AM |  | | | Break |  | | 10:45 AM - 11:05 AM |  | | Keynote-Business Transformation Using Next Generation Services Ramalinga Raju, Vice Chairman of NASSCOM, Chairman and Founder, Satyam Computer Services Ltd.
Next Generation services can revolutionize Telecom business models. But should consumer demand falter, these same services could prove to be a catastrophe for Service Providers. This speech focuses on the melting pot of new technologies in today's consumer space and how Telecom Service Providers
are working to create value for the customer.
Presentation Downloads | Attendees Only This presentation is only available to conference attendees of the event. If you did attend, Please login now using the blue box on the right hand side of the page.Purchase Access and the CD-ROM You can purchase the conference CD-ROM containing all the presentations from the conference at http://www.telemanagementworld.com/purchaseCD/ |
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 | | 11:05 AM - 11:40 AM |  | | Keynote:Digital Experience – Service Creation & Delivery Model for Next Generation Services Shadman Zafar, Senior Vice President, Verizon Communications
Abstract to be added Presentation Downloads | | The speaker has declined to submit their presentation for download by conference attendees. |
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 | | 11:40 AM - 12:30 PM |  | | Keynote Panel: Managing the Next Wave of Innovation Robert Raciti, Ph.D., Senior Vice President of Risk, GE Commercial Finance Global Media & Communications Keith Willetts, Chairman, TM Forum Janet Davidson, Chief Strategy Officer, Lucent Technologies Inc. Lynne Russell, Former Anchor, CNN Headline News
Managing the Next Wave of Telecom Innovation
Competition breeds the need to stay a step ahead and find ways of serving customers better. But innovation is more than just brainstorming a list of ideas. It’s a discipline that must transcend every aspect of the business including products and services, organization, personnel and corporate culture. This panel will probe industry experts from telecom and other industries to uncover the secrets to successfully instilling innovation as a way of life in your organization.
Moderator: Lynne Russell – ex CNN anchor
Panelists:
- Keith Willetts – Chairman, TMF (Telecom business issues)
- Janet Davidson, President, Lucent Technologies (Technology Issues)
- Dr. Robert C. Raciti, Senior VP, GE Commercial Finance, Global Media & Communications, Risk (Cultural & Organizational Issues)
Presentation Downloads | | The speaker has declined to submit their presentation for download by conference attendees. |
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 | | 12:30 PM - 2:00 PM |  | | | Lunch |  | | 2:00 PM - 2:45 PM |  | | Municipal Wi-Fi / Wi-Max Networks - Cities become Service Providers Chris Rittler, Vice President of Business Development and Product Management , Tropos Networks Tony Tull, IT Director, City of Granbury, TX Mike Timmins, Vice President, Frontier Broadband Paul Butcher, Marketing Manager State & Local Government, Intel America's, Inc. Mark Lowenstein, Managing Director, Mobile Ecosystem
With broadband wireless networks spreading across the cities, a new array of operational challenges are arising for the cities themselves as well as their chain of suppliers. In this panel, we will hear from a city that is operating a wireless network today; from a wi-fi service provider and system integrator; from a major equipment provider, Tropos Networks; and from one of the key technology companies leading the charge for the spread of wi-fi and wi-max around the world, Intel. The panelists will address the state of wi-fi/wi-max from an industry and technology perspective and will provide insights into the world of running a municipal broadband wireless network.
Moderator: Mark Lowenstein, Managing Director- Mobile Ecosystem
Panelists include:Paul Butcher,Marketing Manager - State & Local Government-
Intel Americas, Inc.; Chris Rittler,Vice President of Business Development and Product Management- Tropos Networks; Mike Timmins,Vice President-Frontier Broadband; Tony Tull, IT Director- City of Granbury, TX
Presentation Downloads | | The speaker has declined to submit their presentation for download by conference attendees. |
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 | | 2:45 PM - 3:30 PM |  | | Can an operator be lean with SOX in their diet? Kelly Flynn, Product Manager, unspecified Greg LeNeveu, Vice President - Americas, Subex Systems Limited Ramon Nayar, Group Leader/ Senior EVP, Client Services, Infogix, Inc. Jay Gatlin, VP, Capgemini Telecom & Media Tom Connors, Partner, Audit and Enterprise Risk Services, Deloitte
This panel discussion will address the most challenging industry issues put forth by this mandate. A leading industry moderator will direct a panel of experts from the carrier, regulatory, standards and consulting segments to address a series of tough questions seeking answers to how they are managing compliance and the techniques that are enabling them to do so in a standard and cost effective manner.
Panel Moderator: Tom Connors, Partner, Audit & Enterprise Risk Services, Deloitte & Touch; Kelly A. Flynn-Muller, Program Manager for Service Level Management - Internap Network Services; Robert Smallwood, Senior Manager OSS- Capgemini Telecom & Media; Greg LeNeveu,Vice President, Americas- Subex Systems; Ramon Nayar, Vice President and Group Leader, Infogix, Inc. Presentation Downloads | | The speaker has declined to submit their presentation for download by conference attendees. |
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 | | 3:30 PM - 4:00 PM |  | | | Break |  | | 4:00 PM - 4:45 PM |  | | Cool Devices and Hot services Robert Rich, Executive VP - Telecom & Networking Research, Yankee Group Greg Shortell, SVP Sales & Marketing-Enterprise Solutions Business Group, Nokia Siemens Networks GmbH & Co. KG
This session will highlight the new exciting services which are emerging in the converged fixed/mobile telecoms environment and the devices that are enabling these services and making them possible.
Presentation Downloads | Attendees Only This presentation is only available to conference attendees of the event. If you did attend, Please login now using the blue box on the right hand side of the page.Purchase Access and the CD-ROM You can purchase the conference CD-ROM containing all the presentations from the conference at http://www.telemanagementworld.com/purchaseCD/ |
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 | | 4:45 PM - 5:30 PM |  | | Summit Wrap-Up
- Presentation Downloads | | The speaker has declined to submit their presentation for download by conference attendees. |
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