The SID content is organized using the SID Model Framework. The SID framework was developed by the application of data affinity concepts to an enterprise’s processes and data, resulting in a set of domains. The framework provides a non-redundant view of the shared information and data. It is envisioned that the use of business entity definitions within the eTOM model will provide a business view of the shared data. Addenda to this document contain definitions of business entities.
Domains and business entities contained in the SID model will expand as the SID project progresses. All domains are not yet covered in the SID model. Domains included in this release are: Customer, Product (Product and Product Instance), Service, Resource (Physical and Logical), and Common Business Entities, such as Party, Location, Business Interaction, and Agreement that cross more than one domain. Domains not covered in this release include: Sales, Marketing, Supplier/Partner and Enterprise. Wit...