8:30 am Welcome, Goals for the Day
Martin Creaner, TM Forum CTO

8: 45 – 9:30 am Service Provider Leadership Council Presentation
Presented by SPLC Chair, Jenny Huang from AT&T and Dave Milham from BT

9:30 – 10:00 am mTOP (Multi-Technololgy Operations Program) Case Study
MTOSI (Multi-Technology OS Interface) Case Study -- Presented by Dave Milham from BT and Francesco Caruso from Telcordia

10:00 – 10:30 am Break

10:30 – 11:15 am Service Provider NGOSS Case Study
AT&T and how they are using NGOSS – Presented by Kevin Skaggs from AT&T

11:15 – 11:45 am OSS/J Case Study
CANTV’s (Venezuelan SP) multi-system OSS/BSS SOA implementation using OSS/J – Presented by Doug Strombom from Tigerstripe

11:45 – 12:15 pm Group Discussion
Service Provider Leadership Council representatives and Martin Creaner lead an interactive session on the SPLC presentation and the case studies

12:15 – 1:30 pm Lunch

1:30 – 3:00 Hot Topics

Thirty Minute Presentations on up-and-coming topics for NGOSS Users

• NGOSS Contracts - Presented by Joel Fleck, HP, NGOSS Lifecycle Team Leader and Mike Kelly, TM Forum
• NGOSS Implementation Tools - Presented by Nathan Sowatskey from Cisco
• Telecom Applications Map:  A Case Study - Presented by Andrew Chalmers from TM Forum

3:00 – 3:30 pm Break

3:30 – 5 pm Breakout Sessions
Breakout 1: Service Provider Forum: How are Service Providers using NGOSS implementations; What do they need to use it better; What is holding back adoption of NGOSS? (This is a closed session for Service Providers)
Breakout 2: NGOSS Implementers/Software Developers’ Workshop: Using the NGOSS framework to build NGOSS-based solutions
Breakout 3: NGOSS Interface / API Users Forum: Using NGOSS-based interfaces including MTOSI and OSS/J to build and integrate OSS/BSS solutions

5:00 – 5:30 pm Closing Session
Reports from Breakouts, Wrap up, Feedback