TM Forum identified the necessity to define a Work Program named Service Delivery Framework (SDF) with the objective of providing a reference in the industry on management of “next generation services”.
One of the major goals of the SDF work program is to correctly position TM Forum development of SDF in relation to developments in other Industry Groups - the object being not to re-invent, but rather to build upon related work where this is possible. Another need is, where possible, to influence the emerging work in other Industry Groups to be aligned with TM Forum’s SDF development.
The SDF Industry Group Positioning Document (TR141) contains the summary of the information gathered and agreed between the parties concerned. Various items for possible collaborative work are identified in the individual sections which address the contributions from each Industry Group. In addition there are some overall collaborative views expressed in a “Conclusions” section at the end of the document
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