SLAM Documents


SLAM Documents
NumberDateTitleSummary
GB934 R2.0
This article is only available to Registered Users
June 10, 2008 Release 2.0 of ‘Best Practice for VoIP SLA Management’ presents recommendations for the SLA Management of Speech Quality and Call Connectivity Quality in high quality VoIP Services. The document dra...
January 19, 2007 This white paper paper focuses on the network performance monitoring and benchmarking of mobile networks in terms of QoS, facilitating a service quality comparison of one mobile network with another. ...
GB938R1.0
This article is only available to TM Forum Members
October 18, 2006 This best practice presents the case for real time monitoring of live IP video sessions, and for the use of well known video quality metrics based on International Standards, rather than the simplisti...
GB934
This article is only available to TM Forum Members
August 19, 2005 Voice over IP (VoIP) services are widely seen as offering the potential of reduced operating costs for the Service Provider and increased flexibility and reduced service cost for the Customer/End user...
GB917-2
This article is only available to TM Forum Members
July 26, 2005 Version 2.5 of GB917-2 incorporates the Key Quality Indicator methodology originally defined in GB923, Wireless Service Measurements Handbook. GB917-2 now contains the complete set of tools, concepts...
SLAM v2.0
This article is only available to TM Forum Members
February 20, 2004 The objective of the Service Level Agreement (SLA) Management Handbook was to assist Customers and Telecommunication Service Providers (SP) with understanding the fundamental issues involved with dev...
TMF701
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November 01, 2001 The Performance Reporting Concepts and Definitions Document [TMF 701] provides valuable background and introductory material for the SLA Management Handbook (GB917)....