If you don't know where you are going, how will you know when you get there?

Benchmarking provides the added insight that helps focus attention on specific aspects of operations and areas of the business where improvement will bring the most benefit. The TeleManagement Forum’s Business Transformation Benchmarking program created of a set of measures aimed specifically at business performance. Services currently included in the program are DSL, IP services, mobile and wholesale transport. Additional services will be added as the program evolves. This ongoing benchmarking activity is gathering data from service providers worldwide.

To support decision making throughout the year, participants and subscribers are provided direct access to the Interactive Database. Reports include statistics, histograms and box-whisker charts of results for each metric that enable u...
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You don’t have to be a participant to gain the benefits from the Business Transformation Benchmarking program. Vendors and SPs alike can benefit from subscription.

Service Providers can learn more about industry norms by subscribing to our secure portal.  Vendors can also get a view of the major pain areas in the industry which enables them to better understand their customer’s needs.

Various levels of subscriptions are available.

Business Transformation Benchmarking Program Subscriptions:

Silver Subscription Package:
Access to one service offer:
Access for 3 mos. to custom report options and queries:
 Member           Non-Member          
 $5,600 ea.     &n...
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