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BusMet Executive Summary |
BusMet Executive Summary
The industry requires quantitative as well as qualitative information to support its evolution in the increasingly complex market that is developing through technology advancements, regulatory changes, and competitive influences. Service Providers need measures that focus attention on aspects of their operation and areas of their business where improvement can deliver measurable business benefit. They also need a meaningful way of comparing themselves with their peers (and potentially against non-telecom market leaders).
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