Guidebooks


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Guidebooks
NumberDateTitleSummary
GB921 Release 7.5
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August 06, 2008 GB921, The Business Process Framework (eTOM) Release 7.5 The Business Process Framework (commonly known as eTOM) is the ongoing TM Forum initiative to deliver a business process model or framework for use by service providers and others within the telecommu...
GB922 R8.0 Models
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July 30, 2008 GB922 Information Framework (SID) Solution Suite Release 8.0 Model Files GB922 Information Framework (SID) Solution Suite Release 8.0 Model Files...
GB922 Release 8.0
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July 29, 2008 GB922 InformationFramework (SID) Solution Suite Release 8.0 Release 8.0 represents a major release of the SID, with the incorporation of nine change requests resulting in enhancements to six existing addenda and the introduction of two new addenda....
GB929 Release 3.0
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July 21, 2008 GB929, TM Forum Applications Framework (TAM) Release 3.0 Release 3.0 of the TM Forum Applications Framework Guidebook GB929...
GB934 R2.0
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June 10, 2008 GB934 Application Note to SLA Management Handbook Release 2.0 Release 2.0 of ‘Best Practice for VoIP SLA Management’ presents recommendations for the SLA Management of Speech Quality and Call Connectivity Quality in high quality VoIP Services. The document dra...
GB922 R7.5
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June 06, 2008 GB922 Information Framework (SID) Release 7.5 Release 7.5 contains the content of TM Forum’s submission of the Shared Information and Data (SID) Model to ITU-T Study Group 4. It contains SID Business View Concepts, Principles, and Domains GB922, ...
GB941b
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April 04, 2008 GB941b Maturity Model This appendix discusses a way to assess maturity of business activities to deliver revenue assurance objectives....
GB929 R2-1 V2-4
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August 10, 2007 GB929 TM Forum Application Framework Guidebook Release 2.1 This document provides the global telecom software industry with a frame of reference to understand the relationship of the multitude of operational systems typically found within a service provider...
GB941-A, R1.1, V1.4
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August 09, 2007 GB941-A Revenue Assurance KPI Metrics Workbook This addendum provides a hierarchy of Revenue Assurance Key Performance Indicators (KPI) at Strategic, Tactical and Operational level in 3 main categories...
GB921Mr7-0
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March 14, 2007 Enhanced Telecom Operations Map® (eTOM) - GB921Model Release 7.0 You can download the binary model for GB921 Release 7.0 and use for development and/or browsing within a process tool environment....
GB921 html
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March 14, 2007 Enhanced Telecom Operations Map® (eTOM) - GB921 Browsable & Interactive Release 7.0 To assist users, GB921 Release 7.0 is provided in a variety of formats, with HTML and Excel formats available here....
GB921 R7-0
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February 23, 2007 eTOM Solution Suite (GB921) Release 7.0 Release 7.0 of the eTOM Framework (GB921) builds on previous eTOM releases, and has been contributed to ITU-T for incorporation into an update to ITU-T Recommendation M.3050 a new international standa...
GB922R7.0
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January 24, 2007 NGOSS Release 7.0 SID Solution Suite (GB922 & GB926) This release of the SID introduces a new Revenue Assurance addendum, updates to the Product addendum and the Contract addendum....
GB929 r2.0
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November 22, 2006 GB929 TM Forum Application Framework, the BSS/OSS Systems Landscape Release 2.0 This document provides the global telecom software industry with a frame of reference to understand the relationship of the multitude of operational systems typically found within a service provider o...
GB938R1.0
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October 18, 2006 GB938 Application Note to SLA Management Handbook: Video over IP / Wireline & Wireless Application Note Release 1.0 This best practice presents the case for real time monitoring of live IP video sessions, and for the use of well known video quality metrics based on International Standards, rather than the simplisti...
GB935 V2.2
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August 29, 2006 GB935 Benchmarking Business Metrics Framework The Business Metrics that have been developed within the project represent areas of business operation that are important in assessing business performance, customer satisfaction/loyalty and efficienc...
GB941 R1.0
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July 05, 2006 GB941 Revenue Assurance Guide Book, Release 1.0 This Guidebook originates from TMF Revenue Assurance Technical Report 131, a technical report on RA issued by TMF in 2004, and leads the reader through different facets of RA, collecting the experienc...
GB919v2.1
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January 31, 2006 TeleManagement Forum Operating Guide - GB919 v2.1 Under Article 3 of TM Forum’s by-laws, the Board is obliged to prepare and maintain this Operating Guide. Whereas the by-laws set out the formal, statutory rules of the Corporation, this Operating Gui...
GB922-5LR
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January 30, 2006 GB922-5LR Release 6.1 This SID Addendum will discuss the LogicalResource Framework. This is an extensible set of classes and relationships that enable new lower-level LogicalResource concepts to be plugged into it. One of...
GB922-UML
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January 29, 2006 GB922 Release 6.0 UML Models Files The Shared Information/Data Model (SID) consists of the TMF documents, GB922 (Business view) and GB926 (Systems view), together with a large UML model. The SID UML model itself is distributed in two f...
GB930
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December 19, 2005 GB930 Release 1.0 - The NGOSS approach to Business Solutions This document briefly states what NGOSS is, why it is important, and then sets out the main characteristics of the NGOSS approach and its benefits in business terms. A commentary is included on the b...
GB937
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December 19, 2005 GB937 Release 1.0 - NGOSS FAQ The NGOSS FAQ document provides short, concise answers to 40 or more questions that are frequently asked about the NGOSS programme and NGOSS solutions...
GB939
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