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Business Process Framework (eTOM)

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Business Process Framework Flows

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Frameworx Processes

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% Customer Contacts Received, by Channel Type

Measure # Customer Contacts, by Contact Type Measure # Customer Contacts Business Metric % Customer Contacts Received, by Channel Type Business Metric % Customer Contacts Received, by Channel Type

% Customer Contacts Received, by Channel Type


This was created from the Frameworx 16.5 Model


Created from the TM Forum Model Frameworx 16.5 on 12/13/2016 at 16:18