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Application Framework (TAM)

Business Process Framework (eTOM)

Information Framework(SID)

Business Process Framework Flows

Business Metrics High Level

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Frameworx Processes

Frameworx Applications

Frameworx Metrics

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# Problem Reports per NOC FTE

Measure # Problem Reports Resolved to Customer Satisfaction Measure # NOC FTEs Assigned to Problem Resolution Business Metric # Problem Reports per NOC FTE Business Metric # Problem Reports per NOC FTE

# Problem Reports per NOC FTE

This was created from the Frameworx 16.5 Model


Created from the TM Forum Model Frameworx 16.5 on 12/13/2016 at 16:18