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B-OE

Business Metric % Pre-paid Customers Erroneously Identified as Post-paid Business Metric % Pre-paid Customers Erroneously Identified as Post-paid Business Metric # Times Billing Suspense Files Recycled per Month Business Metric # Times Billing Suspense Files Recycled per Month Business Metric % Value of Bills Unpaid Business Metric % Value of Bills Unpaid Business Metric % Collectable Debt Written Off, of Revenue Collected Business Metric % Collectable Debt Written Off, of Revenue Collected Business Metric % XDRs Falling into Suspense Business Metric % XDRs Falling into Suspense Business Metric # Days per Billing Error Business Metric # Days per Billing Error Business Metric % Cost of Billing Errors, of Revenue Billed Business Metric % Cost of Billing Errors, of Revenue Billed Business Metric # Hours per Bill Processing Fault Resolution Business Metric # Hours per Bill Processing Fault Resolution Business Metric # Hours per Customer Payment, from Receipt to Posted in Billing Business Metric # Hours per Customer Payment, from Receipt to Posted in Billing Business Metric # Hours per Order, from Bill Dispatch to Cash Received Business Metric # Hours per Order, from Bill Dispatch to Cash Received Business Metric # Hours per Order, from Activation to Bill Dispatch Business Metric # Hours per Order, from Activation to Bill Dispatch Business Metric Days Sales Outstanding (DSO) Business Metric Days Sales Outstanding (DSO) Business Metric # Days to Prepare Bills Business Metric # Days to Prepare Bills Business Metric $ Cost of Billing per Bill Business Metric $ Cost of Billing per Bill Business Metric % Cost of Collections, of Revenue Billed Business Metric % Cost of Collections, of Revenue Billed Business Metric % Bills Requiring Manual Intervention Business Metric % Bills Requiring Manual Intervention Business Metric % Cost of Billing, of Revenue Billed Business Metric % Cost of Billing, of Revenue Billed Business Metric L1 B-OE

B-OE


This was created from the Frameworx 16.5 Model


Created from the TM Forum Model Frameworx 16.5 on 12/13/2016 at 16:26