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Application Framework (TAM)

Business Process Framework (eTOM)

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# Minutes per Customer Incident Resolution, by Customer Type

Measure # Minutes for All Customer Incidents, from Reported to Resolved Measure # Customer Incidents Resolved Business Metric # Minutes per Customer Incident Resolution, by Customer Type Business Metric # Minutes per Customer Incident Resolution, by Customer Type

# Minutes per Customer Incident Resolution, by Customer Type

This was created from the Frameworx 16.5 Model


Created from the TM Forum Model Frameworx 16.5 on 12/13/2016 at 16:18