| License Details

Frameworx Home

Application Framework (TAM)

Business Process Framework (eTOM)

Information Framework(SID)

Business Process Framework Flows

Business Metrics High Level

All Diagrams

Frameworx Processes

Frameworx Applications

Frameworx Metrics

Views

1.3.11 Bill Inquiry Handling

(2) eTOM Process Type Bill Inquiry Handling (3) eTOM Process Type Create Customer Bill Inquiry Report (3) eTOM Process Type Assess Customer Bill Inquiry Report (3) eTOM Process Type Authorize Customer Bill Invoice Adjustment (3) eTOM Process Type Track & Manage Customer Bill Inquiry Resolution (3) eTOM Process Type Report Customer Bill Inquiry (3) eTOM Process Type Close Customer Bill Inquiry Report

1.3.11 Bill Inquiry Handling

Diagram Description

Ensure the timely and effective fulfillment of all customer bill inquiries and complaints.

Issues

This was created from the Frameworx 16.5 Model


Created from the TM Forum Model Frameworx 16.5 on 12/13/2016 at 16:20