Frameworx Process: Initialize after-sales processes

Category: (5) eTOM Process Type

Process Identifier: 1.3.4.1.4.3

Original Process Identifier: 1.1.1.16.1.4.3

Maturity Level: 4

Description

Initialize after-sales processes (billing and assurance)

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

Initialize after-sales processes (billing and assurance)

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

Initialize after-sales processes (billing and assurance)

Candidate Optional

Not used for this process element

Candidate Interactions

Initialize after-sales processes (billing and assurance)

(5) eTOM Process Type Initialize after-sales processes

Appears on these diagrams:

• 1.3.4.1.4 Validate Customer Satisfaction

Issues

• Business Process Framework 13.0 Modification
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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