Frameworx Process: Develop Contact

Category: (4) eTOM Process Type

Process Identifier: 1.1.11.1.2

Original Process Identifier: 1.0.7.10.4.2

Maturity Level: 4

Description

Not used for this process element

Extended Description

Develop, enhance, and update a contact

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Develop Contact

Appears on these diagrams:

• 1.1.11.1 Manage Contact

Issues

• Business Process Framework 15.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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