Frameworx Process: Develop Metric Definition Measure

Category: (4) eTOM Process Type

Process Identifier: 1.7.3.4.5.2

Original Process Identifier:

Maturity Level: 4

Description

Specify the details for measuring a Metric, as well as the threshold values and threshold-crossing rules and consequences.

Extended Description

Metric Definition Measure Development specifies detailed Metric formulas (ratios or other equations), detailed data acquisition methods, and measurement units. Metric Definition Measure Development also specifies threshold values and threshold-crossing rules and consequences.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Develop Metric Definition Measure

Appears on these diagrams:

• 1.7.3.4.5 Metric Management
• 1.7.3.4.5.2 Metric Definition Measure Development

is a more detailed diagram for the

• 1.7.3.4.5.2 Metric Definition Measure Development

Issues

• Business Process Framework 15.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Business Process Framework 16.5 Modification

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