Category: (3) eTOM Process Type
Process Identifier: 1.6.3.1
Original Process Identifier:
Maturity Level:
Support the lifecycles (development and retirement) of an enterprise's relationships with parties.
Party Relationship Management manages the lifecycles of an enterprise's relationships with parties. A relationship with new parties may be required to broaden the services a service provider offers, to improve performance, for outsourcing and out-tasking requirements, and so forth. These processes also manage the termination and re-establishment of a relationship with other parties, as well as evaluating the viability of continuing the relationship with the party according to party agreements.
This was created from the Frameworx 16.5 Model