Category: (4) eTOM Process Type
Process Identifier: 1.6.12.4.5
Original Process Identifier:
Maturity Level: 3
Perform Soft Collections process acts as early warning of party that displays behavior that will result in them entering into collections if behavior is not addressed.
Perform Soft Collections process acts as early warning of party that displays behavior that will result in them entering into collections if behavior is not addressed. Based on late payment behavior, the party have not yet entered the formal collection process, but the resulting credit score drop from having an account in collections will directly impact future financial plans, as it may cause you to be denied large rebates, extended service offerings, especially if the collection is recent or remains unpaid (or both).
This was created from the Frameworx 16.5 Model