Frameworx Process: Resolve Unapplied Party Payment

Category: (6) eTOM Process Type

Process Identifier: 1.6.12.4.1.3.3

Original Process Identifier:

Maturity Level: 3

Description

Handle payments that cannot be applied, sometimes referred to as "fallout".

Extended Description

Resolve Unapplied Party Payment handles payments that cannot be applied, sometimes referred to as "fallout". This may involve contacting the party who sent the payment or internally investigating the reason why a payment cannot be applied.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(6) eTOM Process Type Resolve Unapplied Party Payment

Appears on these diagrams:

• 1.6.12.3.1.3 Apply Party Payment
• 1.6.12.3.1.3.3 Resolve Unapplied Party Payment

is a more detailed diagram for the

• 1.6.12.3.1.3.3 Resolve Unapplied Party Payment

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Business Process Framework 16.0 Addition
• Business Process Framework 16.5 Modification

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