Frameworx Process: Product & Offer Development & Retirement [DELETED]

Category: (2) eTOM Process Type

Process Identifier: 1.2.3

Original Process Identifier: 1.2.1.5

Maturity Level: 4

Description

Extended Description

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(2) eTOM Process Type Product & Offer Development & Retirement [DELETED]

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Design Digital Services
• Does the service needs be recommeded at the time of sale?
• eHealth View
• How am I taking this new service product to the market?
• Observe
• Operate Digital Services
• What are the customer eligibility/qualification criteria? Could be different for premise or customer. Is driven by sales or resources.
• What are the service (specification) features?
• What order volumes are expected (over time)?
• Will there be self-service ordering?

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