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Middle East Summit 2013

As smartphone and tablet penetration increases in the Middle East, service providers need to improve data-service offerings, a strategy that analysts predict may help counteract falling voice revenue and boost earnings. What type of innovative new digital services should service providers offer to meet consumer and business demand, what changes must be implemented to ensure a successful launch, and what strategies should be employed to ensure that growth is achieved?

By attending this Summit, you will:

  • Learn about the new digital services that will impact your business
  • Understand how to launch successful new digital services
  • Learn how to improve profitability through customer experience, product bundling and pricing strategies
  • Develop best practices to help transform your business

Bringing together leading service providers, market analysts and all of the big names from the Middle East and beyond, this forward-looking, education-packed two-day Summit combined keynote perspectives, case studies, debates, panels, interactive sessions and networking opportunities that maximize every participant’s opportunity to network and generate ideas that can be implemented immediately.

Join us at the Middle East Summit 2014 - more information coming soon!


2013 Conference Agenda

TM Forum’s Middle East Summit tackles issues facing the communications industry and beyond through key topic areas:

  • New Opportunities & New Markets
  • The Evolution of Digital Services
  • Outsourcing and Managed Services in a Digital Service Economy
  • Transformation to Achieve Operational Excellence
  • Optimizing Customer Experience
  • Big Data for the Big Explosion of New Revenue Streams
  • Value Added Services

With Speakers From:


Expresso Telecom Watanya NawarasEtisilatJazeeraAjman BankQatar National Broadband NetworkViva

2013 Keynote Speakers

The Keynote Perspectives program at TM Forum's Middle East Summit 2013 explores using new digital services to transform business, with real world-strategies and proven techniques from visionary C-level speakers from communications and beyond.

Dany Doueik"Addressing the increasing adoption of smartphones and connected devices"  
Dany Doueik, Chief Commercial Officer, Viva Kuwait

Hisham Siblini"Attracting partners for new products and services to expand market reach" 
Hisham Siblini, Chief Technology Officer, Wataniya Telecom Kuwait

David Campbell"Panel Discussion: Myth or Truth: The Customer is King to Achieving Business Growth" 
David Campbell, Chief Corporate Services Officer, Qatar National Broadband Network

Daniel Ritz"Merger & acquisition strategies to seize opportunities and developing new revenue streams" 
Daniel Ritz, Group Chief Strategy and M&A Officer, Etisalat

  Ashraf Shokry"Achieving strategic growth through new technologies and ideas" 
Ashraf Shokry, Chief Information Officer, Ajman Bank

Saiful Alam"Understanding the operational requirements of transitioning towards becoming a global service provider" 
Saiful Alam, Group Chief Commercial Officer, Expresso Telecom

Sheik Abdulla Al Rawahy"Identifying the challenges of deploying new digital services"
Sheikh Abdulla Al Rawahy, Chief Strategy Officer, Nawras


Who You Will Meet


2013 Sponsors & Sponsorship Opportunities

Sponsorship Prospectus

Increase your visibility at TM Forum's Middle East Summit by taking advantage of our enhanced sponsorship program, offering great rates for our members. Take advantage of several sponsorship opportunities to boost your brand awareness.

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