RegisterAdoption Assessment Survey Q3 2019 results
The Q3 survey opened in July 2019 and had 17 vendor respondents and 12 communication service provider (CSP) respondents.
The survey results confirm that both vendors and CSPs are making progress in using Open APIs, but vendors’ native Open API support lags behind demand from CSPs. In fact, the average maturity level of Open APIs is 26 percent higher for CSPs than for vendors. This gap is indicative of a high level of DIY activity from leading CSPs in implementing Open APIs, using temporary workarounds until their vendors deliver native Open API support.
Lester Thomas, Chief IT Systems Architect, Vodafone Group, confirmed this trend. “The majority of our Open API implementations to date have been wrapping our product vendors’ legacy APIs. This is partly driven from the fact that we are building a digital experience layer across all our markets while we are modernizing the back-end vendor systems-of-record at a slower rate,” he said. “We have started to see native TM Forum Open API implementations from some of our vendors, and all of the new BSS implementations we have done over the last two years have included native support for TM Forum’s Open APIs.”
CSP and vendor priorities are generally well aligned for key API collections. Vendor intent towards the Customer API collection presents a particular opportunity for vendors.
Vendor Adoption assessment report results
Vendor Results Q3 2019 Overall Adoption – Table 1
Vendor Results Q3 2019 Overall Adoption – Table 2
Vendor Focus by API collection – Q3 2019
CSP Adoption assessment report results
CSP Results Q3 2019 Overall Adoption – Table 1
CSP Results Q3 2019 Overall Adoption – Table 2
CSP Focus by API Collection Q3 2019
Future of the reports – Next steps
The above charts show the Q3 2019 results from the rolling report which will produce results every calendar quarter. As the survey matures it will evolve to stay relevant to changes and updates in the market.
The latest report, published in Q4 2020, is now available:
To take part in the latest survey please follow the links below:
