Engage with the latest Catalysts for 2023 co-creating innovative solutions to meet the industry's most important challenges.

Projects

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At DTW23 - Ignite, we will harness the collective ingenuity, innovation, and collaboration of our global community to seize this opportunity and lead the communications industry to growth. Join our journey this September in Copenhagen.

Upcoming showcase

5G industry edge cube

Exploring a new model of intelligent manufacturing for industrial enterprises in the future to optimize resource allocation and boost factory productivity.

AI-powered cooperation for efficient networks

   ► Catalyst Team Overview:

   Vodafone (Champion) and Orange (Champion) - The technical leads,
   providing guidance to ensure the alignment of the Catalyst
   contribution with TM Forum assets. Their expertise aids in creating
   realistic network scenarios that closely mirror real-world networks in
   terms of architecture and parameters. They play a crucial role in
   shaping the showcase scenarios.

   Comarch (Participant) - As both project and marketing leads, Comarch
   also takes on the role of technical co-leads. They are responsible for
   driving the end-to-end sequence of Catalyst scenarios and preparing
   test scenarios. Additionally, Comarch oversees the provisioning and
   implementation of the Multicriteria Intelligent Resource Allocation
   (MIRA) algorithm logic. They provide the necessary OSS and AI
   platforms for the project's execution.

   NATEC (Participant) - Is tasked with providing the integration layer
   platform for the project. Their expertise contributes to the
   integration guidance and support required for a seamless operation.
   Similar to other participants, NATEC is involved in aligning the
   Catalyst contribution with TM Forum assets.

   Inetum (Participant) - Is focused on implementing the On Guard Tour
   algorithm, which determines the CSPs responsible for managing the RAN.
   They also handle the integration logic. Much like the other
   participants, Inetum's role extends to ensuring alignment with TM
   Forum assets.

   ► Impact on transforming the telco industry:

   Sensitivity to greenhouse gas emissions and the carbon footprint of
   telecommunications activities. Awareness of this problem is global and
   there is an element that differentiates and influences the choices of
   customers of telecommunications services. The telecommunications
   industry has a significant share in total electricity consumption,
   estimated at 2%. In the basic variant, it is used to significantly
   reduce costs by switching off redundant elements of the
   telecommunications network. Our Catalyst uses a method based not only
   on static traffic forecasts but also on a flexible AI model. It was
   designed as an agile solution, an open platform that can dynamically
   control changing conditions and react according to flexible criteria
   and parameter values, optimize the RAN access network, and respond to
   changes in the current situation and more complex traffic models. It
   also uses information obtained from the characteristics and levels of
   energy consumption, including the virtualization of network elements,
   to make more adequate network configuration decisions. It also has a
   fully automated module responsible for organizing the execution of
   self-designed reconfigurations in the network. It is responsible for
   the optimal sequence of changes and adaptation of orders to the
   specificity of the equipment. A completely new factor is the ability
   to include information on the availability and level of green energy
   in the set of criteria. In addition to reducing costs and the carbon
   footprint, the business model of telecommunications companies is
   changing. So far, the competitive model has prevailed. Challenges
   related to the emergence of new generation networks, operating on the
   basis of new technologies, in new frequency bands, and having many
   times greater data transmission capacity - the cost of energy creates
   and strengthens the need for cooperation between operators. Our
   Catalyst is an example of such fair and transparent cooperation
   between two operators in a win-win scenario.


Improving the efficiency of network and services by AI-powered slice design

AN empowers distinctive experience for cognitive transformation

   1. Storyline & Solution

   According to the AN report, TM Forum 2023, 71% CSPs take “Customer
   Experience” as TOP1 Driver of Network Automation. There are three key
   issues proposed by Champions that will lead to poor user experience,
   including service congestion caused by massive network usage, network
   frequent failure and long service provision and change waiting time.

   To provide Zero-X user experience in these scenarios, the network
   faces a lot of challenges, including but not limited to the following
   aspects: 1)High workload for radio complaint handling, 2)Recognize &
   self-healing massive users experience deterioration, 3)Real-time
   transport resource assurance, 4)Ensure real-time network experience in
   dynamic IP networks, 5)Achieve e2e fault detection & quality
   monitoring, 6)Deal with traffic boost and sudden failures in ran
   networks, 7)Collaborate IP and optical effectively to ensure
   excellence network experience, 8)Quickly autonomous service
   provisioning.

   To address the preceding challenges, multiple innovative AN solutions
   are proposed:

     * Customer Complaint AI-Driven Handling: AI-based potential CP user
       recognition, rule-based problem cause auto-analysis.

     * Massive User Event AN Assurance: AI power E2E self-x assurance,
       true cross-domain RCA, rule base decision orchestration,
       intelligent on-demand change & rollback.

     * Proactive Optical Assurance with AI Prediction: AI-based resource
       visualization, forecast, warning, and online visualized planning.

     * Transport (IP) Assurance with Digital Twin: multi-dimensional
       visualization, differential path computation, Poor-QoE
       identification & diagnosis, traffic optimization

     * AI-based E2E Incident Management: AI-based automatic analysis and
       self-Identification, proactive abnormal awareness and prediction

     * Real-time RAN Remote Repair: real-time cell outage detection and
       compensation automatically, min-level traffic burst awareness and
       intelligent burst control.

     * Multi-layer Transport Fault Demarcation: unified topology
       visualization, multi-layer fault demarcation, health doctor,
       latency optimization.

     * Intent Based E2E Autonomous Service Provisioning: intent-based
       network, scenario-based orchestration, one-stop integrated
       delivery.

   Based on the preceding solutions, there are some achievements from
   CSPs' implementation. Zero-X is measured by Key Effectiveness
   Indicators (KEI). From the Zero Touch perspective, the number of total
   radio complaints were reduced by 10%. In terms of Zero Trouble, TT
   automation rate increased from 20% to 85%, and TTM was reduced from
   1.5 days to 7 minutes for Zero Wait.

   2. Team Collaborations

   [IMAGE]

   During 4Q2022 and 1Q2023, AIS, ZAIN and Huawei initiated the project,
   which was subsequently joined by other companies. After brainstorming,
   the team developed the idea that experience improvement is a major
   proposition that ANs need to address.In March 2023, challenges were
   identified, including poor network experience, poor network stability
   and long service waiting time. Solutions were designed in April to
   address these challenges. Actions including building solution
   architecture, defining innovation scenario and AN goal, as well as
   evaluating the operation process and identifying gaps were
   implemented.The concepts are proved in live networks from May through
   August, in which AI, automation and digital twin were introduced into
   the system and process.Currently, the team is preparing for the
   showcase at DTW in September.

   All Champions and participants collaborated and contributed to the
   success of the Catalyst program by teaming up with periodic workshops
   and open mind sharing meeting.

   Champions raised pain points and chose to pioneer corresponding issues
   while also engaging with others. AIS and TSEL spearheaded programs
   related to user experience. The issue of poor network stability was
   initiated by ZAIN and MTN, and China Unicom took the lead on Zero Wait
   scenarios.

   Participants worked together to solve these problems. Huawei designed
   multiple solutions by applying technologies such as AI, LLM, digital
   twin, automation, etc. OSSera deployed solution on single platform for
   entire telco network and Futurewei designed AN business architecture.

   Each Champion engages in various technical feasibility evaluation
   across business, service and resource layer that includes deep dive
   discussion on tested AN use case and demanding capability gap with
   participants for faster roadmap realization.

   3. Used TM Forum Assets in the Innovation Practices

   [IMAGE]


Optimizing the next layers of network autonomy for successful return on investment of autonomous networks.

This award recognizes the team that exemplifies the most impactful utilization of TM Forum assets in their Catalyst project, while also quantifying the tangible benefits derived from employing these assets.

AsyncAPI - Phase II

   In phase one of the catalyst, we successfully demonstrated the use of
   the AsyncAPI standards for event driven architectures as an
   alternative to the existing OpenAPI REST based definition. The TMF
   have now adopted AsyncAPI and a version of TMF 925 Async Trouble
   ticket is available on their site in the pre-production table.

   In this second phase of the catalyst we want to build on the work to
   create a real-world scenario using the ODA Canvas to show a use case
   that can use both AsyncAPI and OpenAPI as service providers will not
   be building all new systems and most likely evolve towards an event
   driven architecture and leverage their existing components as that
   happens.

   We will use a gateway that acts as an event bridge that provides an
   implementation of the TMF 688 event management API that allows
   components to create and register for topics over which event
   notifications can be sent. The topics can be sent either over OpenAPI
   REST call backs or to Kafka topics using AsyncAPI.

   The gateway will allow a company’s partners to use OpenAPI REST calls
   but does not require them to adopt new technologies, while allowing a
   company to transform its stack using a mix of existing components and
   new components built on Kafka or other such technologies.

   The component will be made available to members in the ODA Canvas as
   part of the catalyst, but the Oryx gateway requires a licence to use.

   We will submit a document that is a set of guidelines and
   recommendations on how to implement Async API using the TMF Event
   Management API which we hope will become an official TMF document.


Building ODA components using the AsyncAPI specifications and enabling active governance in the exploratory data analysis (EDA) space.

Atlas: telco autonomous operations for verticals - Phase II

   1. Storyline & Solution

   Telecom operators have natural advantages in networks, data,
   technology, and play a crucial role in the global economic digital
   transformation. They empower digital transformation in various sectors
   by leveraging cutting-edge technologies such as 5G and AI, driving the
   digital economy to develop in more fields and at a deeper level.

   Last year, China Telecom made the "ordering, activation, utilization,
   and assurance of 5G private networks" as the main theme of phase I of
   this catalyst. We are pleased to see that the outcomes of phase I,
   such as service agile provisioning, end-to-end service assurance, have
   been applied to more and more vertical customers. A new growth model
   driven by network based IT and data elements, has become the second
   growth curve for operators, with 5G cloud network business is the key
   point.

   By 2023, telecom operators in China have entered the phase of
   large-scale deployment of cloud network autonomous operations. They
   are planning and constructing automation and intelligent capabilities
   to cater to a broader range of specialties, encompassing a wider
   variety of products, and driving the automation and intelligence of
   more production and operational scenarios. Therefore, in phase II of
   this Atlas catalyst, we expand the original autonomous capabilities
   which support the E2E production process for 5G private networks into
   four aspects: "customer experience management, product operation,
   cloud network infrastructure operation, and general technology
   basement". Therefore, we have formed four special topics or scenarios
   for phase II to support more products and businesses, and continue to
   evolve towards higher levels of cloud network autonomous operation.
   This also perfectly aligns with China Telecom's vision of
   "Ultra-premium customer experience, Ultra-fast telecom services, and
   Ultra-intelligent cloud-network O&M".

   These 4 topics are introduced in detail as follows:

   1) Customer experience management for verticals. Facing the market gap
   of CEM in the industry, we construct a customer experience evaluation
   metrics and deploy a 5G service quality assurance system that matches
   the industry's requirements, completing the construction of customized
   5G private network operation and maintenance modules for vertical
   enterprises.

   2) Closed loop of private network autonomous operation. We take the
   optical transmission network as an example to explain automated and
   intelligent process, such as business opening, fault management, and
   product service quality assurance, in order to solve problems such as
   long opening time, difficult fault RCA, and difficult SLA assurance.

   3) Metro Cloud Network, which takes the operation and maintenance of
   vBRAS as an example, to introduce how telcos can solve the challenges
   brought by network virtualization, and CT/IT integration.

   4) Digital twin technique. We will use digital twin as a typical
   technology basement and show its applications in network
   visualization, planning, and simulation deduction.

   These typical scenarios can be seen as pieces of jigsaw puzzle. They
   will form a full picture that will help you to have a more
   comprehensive and clearer understanding of how telcos enable the
   digital transformation of vertical industry, and finally achieve the
   goal of L4 autonomous operation.

   [IMAGE]

   2. Team Collaborations

   This project have 25 people from 6 companies form a joint project team,
   which includes two champions: China Telecom, China Union, four
   participants: Huawei, ZTE, AsiaInfo, Nokia.

   Guided by the vision of “Three Ultra”, based on the "four-layer and
   four-closed-loop" architecture of China Telecom's Autonomous
   Cloud-network O&M, the four vendors focus on the four directions of
   "customer experience, product service, cloud-network operation, and
   network digital twin" to carry out application innovation and realize
   single-domain autonomous.

     * Nokia: Build the autonomous capability of customer experience
       quality assurance.

     * Huawei: Build the autonomous closed-loop capability of service
       provisioning to operation.

     * ZTE: Build the autonomous capability of Innovative vBRAS network
       solution in new metropolitan area network.

     * AsiaInfo: Build the autonomous capability of network digital twin
       technology.

   Two carriers are responsible for cross-layer integration and E2E
   business process streamlining to upgrade cloud-network operation
   automation and intelligence, supporting service development and
   efficient O&M.

   [IMAGE]

   3. Innovation and uniqueness of the catalyst project

   1) The industry's leading to-B service customer experience indicator
   system and assurance system. (Ultra-premium customer experience)

   2) Autonomous closed-loop from service provisioning to quality
   assurance for OTN high-quality enterprise private line.(Ultra-fast
   telecom service)

   3) Metro cloud network O&M facilitates network digitalization and
   intelligent O&M. (Ultra-intelligent cloud-network operations)

   4) Network digital twins are deployed in multiple scenarios on the
   live network. (Key basement technology)

   [IMAGE]

   4. Catalyst Value

   These application scenarios have been deployed internally and
   externally by Chinese operators in the past year, and the benefits
   they have brought to vertical industry customers are evident.

     1. The customer experience quality assurance capability has been
       deployed in five province branches. The handling time of customer
       complaints has been reduced from 4.5 hours to 3 hours, the timely
       handling rate of complaints has been increased from 80% to 93%,
       and the accuracy rate of identifying service quality anomaly has
       been increased from 30% to 75%.

     2. The closed-loop of autonomous capability from service opening to
       operation has been piloted and verified by China Telecom. It has
       been deployed in multiple province branches, serving over 2000
       government and enterprise clients in more than ten vertical
       industries. The autonomous level is increased from L2 to L3+, and
       the customer satisfaction is improved by 2.1PP. The provisioning
       duration of cross-province private line services is reduced from
       weeks to days. The annual revenue of supported services reaches
       billions of RMB.

     3. VBRAS innovation capability in Metro Cloud Network has been
       piloted in production networks in 7 provinces of China Telecom,
       resulting in a decrease of over 10% in comprehensive network
       operation costs and an 85% reduction in fault location time.

     4. The network digital twin capability has been validated in China
       Telecom Zhejiang province branch about the prototype system for
       key business scenarios of the Asian Games. It has been promoted to
       multiple other province branches as well. The network failure rate
       decreased by 68%, manual operation and maintenance costs decreased
       by 60%, and the efficiency of emergency handling increased by 60%.

   [IMAGE]

   5. Usage of TMF Assets

   Since the first catalyst project we led in 2018, we have attached
   great importance to the use of TMF assets during the project
   implementation process, as well as the contribution and promotion of
   catalyst achievements to TMF standard projects. In fact, the AIOps
   working group in the Data&AI theme of the Collaboration project now
   comes from the AIOps catalyst project phases I to III from 2018 to
   2019. Atlas Phase II mainly uses a series of related standards such as
   AN, AIOps, eTOM, DT4DI, etc. in TM Forum.

     * Refer to AN series standards as the goal and scope guidance for
       this project, important use case scenarios have been established.

     * Refer to the AIOps series standards to determine the application
       methods of AI technology during system development and operation,
       reducing system development and maintenance costs.

     * Refer to eTOM series standards to design the system framework of
       this project and improve system development efficiency.

     * Refer to the DT4DI series standards to study how to apply digital
       twin technology to enable vertical industry digitization and
       intelligence, and increase operational effectiveness.

   At the same time, the Catalyst project innovation achievements have
   been fed back to TMF assets. This year, we have successively exported
   IG1274F E2E AIOps system functional architecture, IG1274H AIOps
   capability management. And also, we have contributed the theoretical
   innovation and use case solutions of Chinese operators in the field of
   autonomous operation into TMF AN5.0 and DT4DI white papers,
   respectively. These achievements will be continuously iterated and
   updated within the standards working group.

   [IMAGE]


Accelerating the evolution of autonomous cloud network operations, continuously building native autonomous capabilities for network+cloud and streamlining end-to-end service flows

This award recognizes the team that has developed the most innovative and futuristic technology solution aimed at driving digital transformation within the industry.

This award recognizes the Catalyst that showcases the best utilization of AI and Automation to drive efficiency and growth, all while ensuring sustainable scalability and ethical practices.

This award recognizes the team that presents the most impactful showcase demonstration, effectively highlighting the innovation, commercial viability, and relevance of their solution to industry concerns.

Autonomous customer experience index (CEI) for zero-touch 5G network - Phase III

Paving the way for zero-touch 5G networks improving operational efficiency while ensuring high-quality customer experience

Autonomous networks hyperloops - Phase IV

This Metaverse challenge Moonshot Catalyst shows how CSPs can use the Metaverse to enable seamless, high-quality connected experiences in the industrial, emergency services, and energy sectors.

B2B employee digital engagement drives lifetime value

   Welcome to the C23.0.455 Catalyst Project artifact repository!

   This space is intended for visitors to gain additional insights into
   the business challenge this catalyst solves for the CSPs and the
   market-ready solution that this catalyst team has created to address
   the challenge (including TM Forum Frameworks and Assets employed).

   This catalyst solution is being showcased at DTW Ignite 2023
   Copenhagen. We invite you to come by for a demonstration at this
   location:

   Area: Innovation Zone 1 Kiosk #: 18

   Please enjoy browsing and do not hesitate to contact one of the team
   members for additional information.


A business to business (B2B) engagement solution to increase CSP profitability and brand equity with a frictionless experience for customers and their  employees that reduces inefficiencies and increases employee satisfaction.

Billing hub

   Catalyst Team

   The work of the Billing Hub Catalyst team is made possible by the
   strong support of our industry champions, Verizon Wireless, Botswana
   Telecommunications Corporation, Etisalat UAE, and Telecom Egypt. Our
   champions provide compelling challenges that ground our solution in
   relevant, real-world business scenarios they’ve encountered, ensuring
   that the Billing Hub is both timely and directly applicable to current
   trends in the CSP market.

   Participants include a diverse range of enterprise architects, system
   integrators and technology experts representing Tata Consultancy
   Services, Wavelo, i2i, Evergent, and Infosys. Together with the
   Billing Hub champions, our team meets three times weekly for active
   technical solutioning, problem-solving, and design analysis in
   parallel to ongoing technical development. A collaborative spirit and
   innovation are at the heart of the Billing Hub group, both integral
   ideals to the open communication of our team.

   For the Billing Hub demonstration, the team has divided the
   technological development into five major components for
   proof-of-concept:

     * CSP Role: Delivers end-to-end visibility, efficient order
       processing and event creation through Wavelo's integration.

     * Partner vendor role: Integrates partner offerings through
       customerBill events; fetches CSP productOrderEvents for real-time
       billing synchronization, ensuring seamless integration through
       Evergent's expertise.

     * Event management hub: Orchestrates event flow, ensuring seamless
       communication, facilitated by i2i.

     * Billing Hub framework: At the core, the framework empowers
       seamless integration and complex billing handling, driven by
       Infosys.

     * Design & Documentation: Interface designs and the documentation to
       support the participants is owned by TCS.

   Storyline & Solution

   The telecommunications industry is increasingly moving toward bundled
   services that involve multiple vendors, increasing the customer demand
   for flexible, personalized and convenient one-stop-shop service
   packages. The Billing Hub Catalyst addresses the challenges and
   complexities inherent in the billing processes involved in such
   bundled services between one or more partner vendors. Typically, the
   responsibility of billing for vendor products falls to the
   Communications Service Provider (CSP), though vendors may have their
   own native billing capabilities. This scenario often can lead to:

     * Limitations in product and service offerings as CSPs are unable to
       support the full range of pricing models through partner vendors,
       resulting in a suboptimal solution offered to the customer

     * Additional operational complexities for CSPs during the billing of
       vendor products and reconciliation of post-billing issues

     * Data synchronization challenges, resulting in billing issues for
       the customer since billing is based on the CSP-managed profile
       rather than the actual services provisioned by vendor

     * Disappointing customer experience due to routing through multiple
       portals, with all orders impacting the bill flowing through the
       CSP

   The Billing Hub will create a new billing integration framework
   allowing vendors to bill for their products with all native partner
   billing & charging capabilities, all while seamlessly integrating the
   vendor bill and CSP bill into a single bill to the customer. The
   framework benefits both vendors and CSPs by streamlining billing &
   revenue-sharing processes. Additional benefits filter to customers,
   who will receive more accurate and timely bills, and CSPs, now given
   the flexibility to offer a broader range of products and services, to
   delight telecom customers.
   The framework will be a plug and play solution that enables the
   integration of invoices generated under complex billing models with
   usage ratings, tiered pricing models, and cross-company/cross-currency
   discounting. For vendors, this will provide ease of integration and
   the ability to deliver new solutions to CSPs quickly. The framework
   will also simplify and automate settlement flows between vendors and
   CSPs. This reduces the operational complexity of billing, allowing
   CSPs to deliver an exceptional and intuitive customer experience
   supported by a broad service ecosystem.


Reducing operational invoicing complexity  for multi-vendor network services with a platform that enables integration of bills generated by multiple solution providers and delivers a single invoice.

Building customer trust through a multi-network assurance platform- Phase III

   The catalyst will demonstrate an integrated and automated
   multi-operator service assurance capability supporting SD-WAN products
   in the RUN-phase. One CSP owns the interface to the customer, but
   depends on services from different operators acting as if they were
   all from one source.

   To deliver consistent service and an enhanced customer experience, the
   enterprise’s primary or “overlay” CSP will leverage partner CSPs
   (referred to as “underlay” CSPs) across different geographies. The
   solution will automate processes across the partner network ecosystem.
   In addition to providing guaranteed service levels to the enterprise,
   the catalyst will include a state-of-the-art customer portal embedding
   AI-guided operational assurance and experience orchestration
   capabilities.

   The solution demonstrates elements of a digital-first enterprise
   customer experience management for primary CSP and their partners in a
   collaborative business environment. These include visibility into the
   monetization of their SD-WAN services, including real-time charging,
   performance and QoS implications, and transparency and control over
   the collective resources managed by their primary CSP and its
   partners. The solution will also showcase how AI-guided experience
   monitoring and next-best decisioning at scale can help augment
   customer trust and proactively fill in experience gaps to improve
   monetization.

   Where enterprise network service offers are traditionally supported in
   an insular, siloed fashion within the primary CSP and across its
   partner CSP ecosystem, our solution will demonstrate how to
   interconnect numerous participating networks and systems using TM
   Forum Open APIs to provide an enhanced enterprise experience.


Quality assurance for complex customizable network services, leveraging a digital-first approach with a highly automated platform for software-defined smart networks.

Channels & markets - Phase III

Helping CSPs form efficient partnerships, innovate market offerings and boost revenue by removing the 'catalog barrier' and accelerating product diversity.

This award is presented to the Catalyst that effectively addresses future connectivity needs by offering innovative and commercially viable technology solutions utilizing the capabilities of the Metaverse.

Closing the metaverse chasm: Monetizing the ecosystem

   Proposed Solution

   Our catalyst demonstrates how CSPs and partners can monetize new
   immersive social experiences, accessible to the mass-market, through
   the entire spectrum of extended reality. We will achieve this with a
   replicable metaverse foundation that that can work with any 3rd party
   or CSP immersive experience, linking together the platforms users care
   about. And we expand the monetization potential with a focus on B2B2X.
   In doing so we help CSPs adapt to any immersive experience,
   transforming exploratory metaverse solutions into a viable and
   profitable ecosystem business across many industries.

   Please view the content below to get details on every aspect of our
   innovative solution. And enjoy highlights of the demo that you can be
   immersed in at DTW! We look forward to seeing you there.


This Metaverse challenge Moonshot Catalyst is simplifying and monetizing relationships within the metaverse community and across platforms.  

Awarded to the Catalyst that demonstrates the most compelling business impact & potential. 

This award recognizes the team that demonstrates the highest potential to positively impact society and contribute to the UN’s Sustainable Development Goals (SDGs).

This award recognizes the Catalyst that showcases exceptional potential for new growth, surpassing the expansion achieved through conventional connectivity offerings. It highlights the effective utilization of digital enablers (such as IoT, CaaS – Connectivity as a Service, ZTP – Zero Touch Partnering, and marketplaces) to drive business growth and success.

Converged access with ODA - Phase II

Enhancing customer experience and reducing cost of ownership through a technology- agnostic converged access solution.

This award recognizes the team that showcases the most compelling business impacts and potential, such as improved performance, cost reduction, enhanced efficiency, streamlined operations, service agility, customer engagement, and more, through well-defined proof points.

Creating a sustainable digital future: low-carbon networks

   Welcome to our catalyst " Creating a sustainable digital future:
   low-carbon networks"!

   ---------------------------------------------------------------------

   1.Background

   The most urgent global challenge we currently face is undoubtedly
   climate change, which will have far-reaching effects on future
   generations. To ensure a successful digital and low-carbon transition
   within the necessary timeframe, it is imperative that we utilize
   technologies that facilitate rapid emission reductions.

   Recognizing the significance of its role in combating climate change,
   China Mobile has released its 2022 Sustainable Development Report,
   outlining its commitment to implementing green and low-carbon
   operations to conserve energy and protect the environment. By 2025,
   China Mobile aims to achieve a minimum 20% improvement in energy
   efficiency, save over 40 billion kWh of electricity, and contribute to
   emissions reductions both within the company and society as a whole.
   Additionally, the GSMA has set an industry-wide challenge to attain a
   significant breakthrough in achieving zero emissions by 2030, with a
   target of sourcing at least 70% of all network electricity from
   decarbonized or renewable sources.

   However, ambition is just the start. Equally important is the
   implementation of effective strategies to achieve these goals. In this
   regard, China Mobile is committed to creating a more sustainable
   digital future by establishing a low-carbon network. This entails
   developing and adopting innovative approaches and technologies that
   minimize carbon footprint while ensuring connectivity and efficiency.

   The Radio Access Network (RAN), which includes base stations and all
   associated passive infrastructure like air conditioners, inverters,
   and rectifiers, is observed to be responsible for 65% of the energy
   consumption in China Mobile's network. Over 30% of this 65% energy use
   can be attributable to the cooling systems. Additionally, less than 1%
   of the mobile network's overall energy is accounted for by renewable
   sources. Therefore, we have established three primary goals for this
   Moonshot Catalyst.

   Goal 1: The enhanced energy-saving features of the base stations aim
   to achieve “Zero bit Zero watt” within the low-load period, resulting
   in an extra 15% reduction in energy consumption.

   Goal 2: To decrease the inefficiency in energy consumption of the base
   station equipment rooms, with a specific focus on the cooling systems,
   the Power Usage Effectiveness (PUE) of the equipment rooms will be
   lowered to 1.3.

   Goal 3: We will improve the efficiency of electricity conversion from
   renewable energy sources like solar photovoltaic and wind power to
   achieve a higher return on investment (ROI). Furthermore, AI-based
   real-time monitoring and energy management systems will be implemented
   to ensure a stable power supply to the base stations. Our goal is to
   increase the proportion of renewable energy in base stations to 15%.

   By working with industry partners together, China Mobile can pave the
   way for a greener, more sustainable future and safeguard the
   well-being of generations to come.

   2.Catalyst Innovation solution

   We leverage end-to-end innovative technologies to develop a greener,
   low-carbon, and environmentally friendly network through enhancing BS
   functions, implementing a systemic integration solution for equipment
   room, and employing intent-driven energy efficiency management.

   UC1: Energy saving functions enhancement for base stations

   Enhancing the atomization capabilities of energy-saving technology is
   crucial for improving existing energy-saving technologies for base
   stations. Our project has developed an advanced symbol shutdown
   method. This method utilizes machine learning for traffic pattern
   identification and achieves intra-timeslot symbol scheduling and
   coordination. By effectively distinguishing between
   broadcast/reference signals and data transmission, channel shutdown
   can be applied within milliseconds. And BBU/RRU/AAU module design
   ensures that all modules can be shut down independently, and resources
   are scheduled by pooling based on subscriber-focused and
   service-focused. This approach guarantees efficient resource
   allocation and power management.

   UC2: BS-native AI balancing user experience and energy saving

   Our project applies native-AI (proposed by 6G) to the existing base
   stations, fully leveraging the computational capacity to enable
   machine learning and perception capabilities towards BS, providing
   more energy-efficient, reliable, and personalized network services. By
   deeply learning the service patterns and user preferences, BS
   intelligently optimizes network resource allocation based on real-time
   requirements. BS analyses measurement reports which are reported in
   milliseconds, achieving user location and network coverage perception.
   This enables intelligent network management, making real-time
   adjustments.

   Independent of cloud AI platforms, Native-AI enables BS to make
   real-time decisions, reducing latency and balancing the energy-saving
   and user performance.

   UC3: Systemic integration solution for equipment room

   Using existing sensors such as temperature and humidity sensors within
   the equipment room, along with meteorological data, and employing
   time-domain forecasting algorithms like Long Short-Term Memory (LSTM),
   the temperature can be predicted. Considering the requirements for
   equipment operation, remote adjustments of air conditioning
   temperature, fan speed, and other strategies can be implemented
   through NB-IoT technology. Additionally, based on the actual needs,
   functions like time-scheduled switch on/off and energy-saving modes
   can be enabled, effectively managing and optimizing the energy
   consumption of the air conditioning system, and lowering the Power
   Usage Effectiveness (PUE) of equipment room.

   UC4: Stable renewable power introduction.

   China Mobile wants to increase the power supply proportion of
   renewable energy to 15%, but solar and wind energy are unstable. We
   introduced MPPT (Maximum Power Point Tracking) controller into the
   project, which optimizes the power output of solar panels by
   continuously tracking and adjusting the operating point to the maximum
   power point of the panel. Meanwhile the status can be monitored on
   phone applications.

   UC5: Intent is introduced into AI platform

   Intent-driven strategies and visualization are essential components of
   our project. Our project introduced an intention engine which can
   identify and translate natural language inputs to obtain energy-saving
   strategies. Furthermore, we automate the execution of these strategies
   and provide visual representations of the results, tailored to the
   specific needs of operation and maintenance. It enables a more
   seamless and efficient energy-saving strategies by incorporating user
   intentions and preferences into the decision-making and execution
   stages, resulting in the L4 level of the Self Intelligent Network.

   3.Catalyst Innovation outcome achievement

   The "Creating a sustainable digital future: low-carbon networks"
   initiative holds the promise of revolutionizing and addressing
   Moonshot energy challenges in a number of ways.

     * Energy Efficiency : The catalyst solution has been verified by
       deploying it on China Mobile and AIS. It is estimated that
       additional 1,100 kWh per 5G site will be saved annually with the
       application of the mentioned energy-saving technologies. China
       Mobile's whole network with 2G/3G/4G/5G and NB-IoT is expected to
       save 12% energy by 2023, with the 5G network especially saving
       35%. This equates to an annual decrease of 2.9 million tons of
       carbon emissions.By significantly reducing energy consumption in
       base stations, it can help to contribute to a substantial decrease
       in energy usage and carbon emissions and promote sustainable
       development in the telecommunications industry.

     * Cost reduction: Network operators could experience significant
       cost savings as a result of the project's energy-saving strategies
       and cognitive capabilities. Operators can reduce operational costs
       and increase profitability by maximizing radio resource use,
       reducing waste, and incorporating renewable energy sources.

     * Improved User Experience: The project seeks to strike a balance
       between user experience and energy efficiency. Network resources
       will be distributed optimally based on real-time needs with deep
       learning of service patterns by integrating Native-AI into base
       stations. Additionally, by analysing measurement reporters at the
       millisecond level, user location and network coverage will be
       determined. The user experience can be improved by comprehending
       their needs.

     * Scalability and Replicability: The project incorporates open APIs
       based on TMF autonomous-networks-technical-architecture and
       supports various vendor configurations, allowing for seamless
       replication when the operators owns the similar spectrum band
       resources like AIS Thailand. The adoption of energy-saving
       technology deployment all around the world is accelerated by its
       scalability and compatibility by multiple network operators.

     * Technological Innovation: The project's innovative technologies
       and strategies have brought new opportunities and prospects to the
       telecommunications industry. It gives network operators more
       effective, adaptable, and intelligent solutions, spurring
       technical advancement and growth in the sector. These features
       include intelligent capabilities, self-adaptive regulation, and
       intent-based control.

     * Contribution to Global Low-Carbon Goals and Sustainable
       Development: The project supports global initiatives to reduce
       carbon emissions and combat climate change. It can assist in
       achieving the global sustainable development goals and ease the
       transition to a sustainable and environmentally friendly future by
       offering a reference implementation for base station energy-saving
       technologies, cutting back on reliance on conventional energy
       sources, increasing the usage of renewable energy, and lowering
       carbon emissions. Additionally, partnerships with verticals allow
       for the development of greener and more widely available 5G
       solutions, such as in the fields of environmental and animal
       protection, where 5G has already made a significant contribution
       to cost savings and carbon footprint reduction by displacing
       in-person routine inspections and interventions. Even in adverse
       weather, the sustainability of such methods is further enhanced by
       the deployment of low carbon 5G network.


This Energy Efficiency challenge Moonshot Catalyst integrates intent into intelligent energy saving, aiming to build a greener, lower carbon, and environmentally friendly mobile network in a more humane and accessible way to better serve the digital world.

DataFabric-based intelligent data sharing

   Welcome to our catalyst!
   ------------------------

   The project leverages the DataFabric concept to construct an
   intelligent data sharing system for data assets, focusing on
   addressing challenges such as difficult data asset acquisition, poor
   data asset quality, low data asset utilization efficiency, and slow
   data asset monetization. Build a data sharing platform assets to
   breakthrough from data acquisition to assign to the whole process of
   use, by swiftly establishing data connections. It provides
   interlinked, convenient and automatic functional applications for the
   whole life cycle of data assets, freeing developers' hands, enhancing
   business demands, expanding the scope of the digital market, and
   enabling the value of data. This, in turn, allows more talents to
   engage in creative endeavors.

   After the establishment of the project, China Unicom Software Research
   Institute organized detailed research and analysis of the status quo
   of data assets, overall plan design, software detailed design
   ,coordination work with other partners and other work . CAICT is
   responsible for the formulation of data asset management methods.BONC
   is responsible for software platform design and architecture, and
   completing the development and implementation of data assets and data
   integration functions.Baidu is responsible for providing intelligent
   algorithms and search engine technology for the platform, using
   natural language processing and machine learning to conduct in-depth
   analysis and index of data. AsiaInfo Technology is responsible for the
   construction and implementation of data asset operation functions.

   This project has achieved the following goals and practices:

   1.Unified management of BOM multidomain data assets

   Open up organizational, network, and technical barriers to achieve
   peer-to-peer connection, build data asset catalogs and data asset
   mapping, and complete the main business BOM three-domain data online
   can be seen, checked, managed, and available.

   The data asset screen displays asset lifecycle data from multiple
   dimensions such as asset management, asset scenario operation, asset
   subscription, and asset usage. The screen fully demonstrates the
   massive data processing and analysis capabilities of the project,
   which includes over 47000 multidomain Data assets, 510PB storage
   capacity, over 3800 high-value assets, over 86000 asset references,
   over 30000 asset subscriptions, orver 11400000 asset push times, over
   87% timeliness rate of assets push. At the same time, based on the
   timeliness and scenarios of frontline personnel usage, asset
   standardization and scenarioization were promoted through business
   scenarios, and more than 4000 business scenarios and 14000 customer
   view scenarios were summarized for frontline empowerment.

   2.Building an intelligent asset catalog

   Utilizing technologies such as data virtualization, integration
   capabilities, cross-platform deployment, and orchestration to enable
   rapid display and retrieval of data through DataFabric. Employing
   knowledge graphs and artificial intelligence to achieve intelligent
   recommendations for data assets, transforming the traditional approach
   of people searching for data to data finding the right people.

   The use of this entire service is no longer limited to the PC. We also
   provide mobile services, enabling employees to grasp data dynamics
   anytime and anywhere, allowing data to flow at their fingertips, and
   delivering flexible and efficient data value transmission.

   3.Integrating standards, development, governance, and operations into
   a unified workflow

   Based on the idea of DataFabric's data architecture, it builds an
   asset management product system to provide managers, business
   personnel, and developers with full-process control and openness of
   asset management, release, subscription, use, evaluation, and
   downgrade, and realizes a unified management system for data
   assetization.

   Data asset developers can develop new assets on the platform or
   perform secondary development on acquired data assets. With the
   predefined data standards on the platform, they can generate data
   models with a single click. Through data integration tools, they can
   smoothly carry out logical transformations and mappings for data
   processing. Meanwhile, data producers can set up and monitor
   processing tasks on the platform, leading to the generation of a
   complete data asset processing workflow within the platform.

   Data asset quality is of utmost concern to everyone. Data producers
   can ensure the timeliness, completeness, accuracy, reasonableness,
   uniqueness, and consistency of data through quality management.
   Ultimately, a data quality report is generated to guide developers and
   producers in quality control. Data users can also focus on the
   reliability of data quality, facilitating necessary quality avoidance
   and analysis. Data assets that pass quality validation can be
   published on the platform to meet the queries and usage needs of
   users.


Opening up data siloes rapidly through a closed-loop data sharing platform for industry partners.

Digi-boost connectivity services

Using AI for green broadband provisioning, for the best customer experience, improved operation and maintenance efficiency, and reduced energy consumption.

Digital carbon footprint optimization

   Welcome to our Moonshot Catalyst “Digital Carbon Footprint
   Optimization”

   Our catalyst project has built a solution to help CSPs reach their
   Net-Zero targets. To do this we are addressing the biggest challenge -
   reducing Scope 3 emissions (indirect emissions that occur in an
   organisation’s upstream and downstream activities).

   Imagine you are the CSP Product Manager, and you want to build a new,
   standout offer that is aligned to the CSPs environmental goals. The
   Product Manager can use the product catalog’s new attributes to see CO2e
   information in real-time and use intelligent search tools or
   generative-AI to build alternative lower carbon product offers.

   Now imagine you’re the customer looking for a new phone and broadband
   deal. The customer can view through any digital channel this new
   promotion and see the CO2e information of the offer, enabling them to
   have knowledge of the impact of their purchase. As the customer starts
   to get used to their new mobile phone, the customer can get predictive
   insights (based on AI/ML) that will tell them how efficiently they are
   charging their mobile and give recommendations on how to optimise
   their carbon footprint.

   In the attachments below, the Catalyst Overview will highlight key
   messages. For more information on the insights into the use case
   scenarios then please download the Solution in Action deck. You can
   also see slides on the use case architecture showing how all CSP
   Champions and Participants played a vital role in building this
   solution.

   In Copenhagen, we invite you to visit our kiosk, M2-Energy Efficiency
   within the Innovation Labs 1 Hall. There, we will showcase our demo,
   showing the impact that this solution can have on the industry. We
   will also be sharing our catalyst in the Arena pitch at 1.30pm on
   Tuesday, 19th September. Finally, be sure not to miss our Moonshot
   Catalyst panel: “Solving the biggest industry challenges to achieve
   breakthroughs with far reaching impact” at 4:45pm on Wednesday, 20th
   September on the Studio Stage where our Champion representative,
   Lester Thomas, Chief Systems Architect and Distinguished Engineer,
   will discuss how our industry can lead the world towards carbon
   neutrality, and in doing so cut our energy consumption by at least 25%
   by 2025.


This Energy Efficiency Challenge Moonshot Catalyst will empower CSPs to create, launch and promote lower carbon offers, and enable consumers to positively impact their carbon footprint by choosing lower carbon product offers, reducing the CSPs scope 3 emissions in the supply chain.

Digital Twin for network operations - Phase II

Simplifying network maintenance for the 5G era with a digital twin network approach to achieve high autonomy and business value for CSPs.

Evaluation of autonomous network service experience for the cloud network

   In 2022, CAICT organized industry partners to launch practices based
   on CCSA's TC610 AN evaluation system and released IG1218D Best
   Practice of Level Evaluation for Autonomous Networks Service
   Experience at TM Forum. Based on the concept of AN, this best practice
   formulated AN service experience level indicators for cloud-network
   private lines, guiding CSPs to provide high-quality cloud private
   lines for enterprise cloudification and industry digital
   transformation, and to deliver a superior zero-wait, zero-touch, and
   zero-trouble experience.

   This project is implemented based on IG1218D, led by China Unicom and
   CAICT, and participated by Huawei, AsiaInfo, and ZZNode. From the
   perspective of vertical industry customers, this project focuses on
   developing technical standards and test specifications for level
   evaluation of the subscription, provisioning, use, and O&M of
   cloud-network private lines on Autonomous Networks. In addition, this
   project evaluated the experience of the cloud-network private line
   service based on the live network environment of China Unicom.


Improving the cloud network experience of vertical users and guiding the evolution of carriers' autonomous network capabilities in the synergy of their cloud network.

Experience guaranteed connectivity

   In this section you can find catalyst use case overviews, champion
   video testimonials, demo screenshots and videos, links to the project
   CurateFX page, product descriptions, and long-form content such as
   white papers.


Guaranteeing network services are delivered right first time

For Phase-I/New Catalysts only, this award recognizes the Phase 1 Catalyst team that exemplifies the most collaborative behavior and presents a compelling and innovative solution with the potential to transform the telecommunications industry.

GenAI and knowledge driven 5G operations

   C23.0.537 Introduction -GenAI and knowledge driven 5G operations


Realizing intelligent cognitive decision-making by building AI knowledge maps for autonomous 5G network operations.

GenAI hyper-personalized customer experience

   Welcome to the future of personalized customer experience!

   Come and see for yourself in Booth C12 in Hall 3!

   Imagine arriving at a restaurant and the chef knew exactly what you
   wanted to eat - a “Pizza” and the deliciously cheesy delight arrives
   at your table, piping hot, atop a flawless crust, uniquely crafted
   with a medley of toppings exactly what yo imagined and served to
   perfection without you even placing an order. This exceptional service
   would create unwavering loyalty, where every visit treats you to a
   one-of-a-kind culinary delight, ensuring you will return time and time
   again for another tailor-made extraordinary experience.

   This is exactly the recipe we have curated in this innovative
   catalyst. Using data analytics, predictive and generative AI, we have
   designed a highly re-usable and automated marketing framework for CSPs
   that continuously adapts to a customer’s needs and offers unique
   recommendations, and solves customer’s problems, zero-touch, on-demand
   and at scale. Just like our pizza, each offer is uniquely crafted,
   composable and syndicated through an omni-channel experience and
   served at the right time, through the right channel and with the
   perfect value proposition that fits the customers preferences
   perfectly like a jig-saw piece. Our use case is churn prevention and
   by leveraging the latest in GenAI, data, and network insights we show
   you how to improve customer lifetime value, prevent churn, upsell and
   improve overall customer experience like it's never been done before.

   This personalised approach is required because the telecommunications
   industry is facing a number of challenges. Customers are increasingly
   switching to other providers, it's becoming more difficult to retain
   them, the cost of acquiring new customers is rising, and modernizing
   the network, IT, and marketing can be even more complex.

   For example, we see marketing campaigns from first time customer
   targeting to upsell, are very linear, blasting irrelevant messages
   while training your customers to ignore them. Analyzing billions of
   data points to improve personalization, ROI, churn, and the customer
   experience add to the complexity.

   Traditional marketing is often seen as intrusive and spammy. Customers
   are bombarded with generic messages that don't take their individual
   needs or interests into account.

   Hyper personalized approaches, on the other hand, are more relevant
   and engaging. They use data and analytics to deliver messages that are
   tailored to each individual customer. They’re able to join the dots
   across disparate channels, to ensure interactions are contextualized
   by the customer’s most recent touchpoint with the CSP. As a result,
   hyper personalized approaches can lead to higher customer
   satisfaction, increased sales, and improved brand loyalty.

   This catalyst helps CSPs fundamentally rethink their marketing
   operational model, speed of decision making and proposes a radical
   shift to an open, loosely coupled, cloud native, AI driven, ODA
   inspired framework for digital engagement. A framework desperately
   needed for CSPs to support the fast changing customer expectations.


Increase lifetime value and reduce churn with data architecture, machine learning and real-time decisioning.

Green and efficient radio access networks

   The Executive Summary slide presentation of the Moonshot Catalyst
   M23.0.584 Green and Efficient Radio Access Networks is now available
   as PDF document.

   THE CHALLENGE:

   Communications Service Providers are estimated to generate between 2%
   and 3% of Global Energy demand and consumption in the process of
   running their Networks and providing service to customers. A
   significant improvement in industry-wide energy efficiency or adoption
   of mechanisms for energy optimization would not only improve margins
   for Operators, but would also improve quality of life for employees,
   customers, and citizen stakeholders alike. Through this catalyst, we
   plan to show how improvements to and evolution of Radio and Antenna
   hardware, as well as implementation of AI/ML initiatives in Radio
   Access Networks can drive 25%+ savings in RAN Energy consumption.

   Energy demand from telecom industry, empirical data & expectations:

   https://www.environmentalleader.com/2021/02/telecoms-to-triple-electricity-consumption-boosting-growth-of-distributed-energy-generation/

   Empirical data on global energy demand:

   https://ourworldindata.org/energy-production-consumption#how-much-energy-does-the-world-consume

   THE SOLUTION:

   Through this catalyst, Operators & vendors highlighted solutions in 3
   categories, including Radio Hardware improvements - the efficiencies
   gained as new radios replace older versions still in Operation,
   Antenna Hardware improvements - the efficiencies gained as antennas
   are designed for higher performance, and AI/ML initiatives and
   closed-loop automation in near real-time and non real-time. For Radio
   Improvements, Operators showed dual-band to tri-band replacements,
   where the newer Radios can more efficiently switch across bands and
   power down unnecessary bands when not in use. For Antenna
   improvements, Operators showed high-performance antennas with less
   loss than previous generations. For AI/ML opportunities, vendors &
   operators demonstrated programs like dynamic power down of radios or
   outlier detection for energy consumption at cell sites. Operators have
   shown varying levels of success in these areas, with field results and
   simulations showing potential for savings of 20%-25%, 10%-15%, and
   5%-10%, respectively, across different vendors and operators.

   EXPECTED IMPACT:

   A clear and consistent industry-wide approach to energy demand
   management and optimization for both Digital Service providers as well
   as supporting vendors has the potential to offer outsized returns for
   both parties, along with the society stakeholders they serve.
   Successful implementation and adoption of the opportunities identified
   in this catalyst and broader AI/ML initiatives for Radio Access
   Networks could impact nearly 60% of Operator energy usage, given that
   90% of Operator Energy Consumption can be attributed to Network &
   Technology, and ~70% of that can be attributed to Radio Access Network
   equipment. This catalyst highlights various initiatives ranging from
   Radio hardware efficiency, Antenna hardware evolution, and AI/ML
   programs and initiatives, from Operators and Vendors. These
   initiatives have potential for driving significant savings of 20%-25%,
   10%-15%, and 5%-10%, respectively, as demonstrated by Operators and
   vendors throughout this catalyst.

   THE COLLABORATION:

   This Catalyst for RAN Energy Efficiency has been a great opportunity
   to see some of the biggest names in the industry come together and
   highlight unique and innovative ways each is working to solve energy
   efficiency challenges. The Mobile Network Operators who participated
   in the catalyst all brought exciting and varying methods for improving
   efficiency, ranging from technology evolution in both the radios and
   antennas used by Operators to closed-loop, near real-time, and non
   real-time algorithms for AI/ML efficiency enhancements. The supporting
   vendors also brought about significant experience and opportunities,
   highlighting solutions used across Operators that could prove
   sufficiently valuable if deployed across the industry.

   It has been an absolute pleasure working with industry experts from
   Operators including Telenor, Verizon, Vodafon, Orange, and China
   Mobile, as well as partners including Ericsson, Huawei, Google,
   CapGemini, and ZTE.


This Energy Efficiency challenge Moonshot Catalyst is driving savings and sustainability through radio access networks (RAN) energy efficiency.

Harnessing data insights for the automotive industry - Phase III

   Welcome to our resources, and I'm pleased to inform you that you can
   follow the structure below to learn about our goal of using data
   insights to improve marketing efficiency in the automotive
   industry,based on the privacy-preserving computing platform, we
   integrate data from multiple parties such as communication service
   providers and the automobile industry, in order to solve various
   issues occurring in automotive industry such as isolated data, privacy
   protection, and data regulation. Therefore, it can help auto
   enterprises make more accurate decisions and gain more profits.


Using privacy computing technology to securely combine the data of CSPs and vehicle manufacturers to accelerate their development opportunities.

Hyper-boost cloud native transformation for telecom

Build a new full-stack cloud native architecture to meet the cloud business needs of operators

Intelligence and value driven digital operation transformation for network

   1. Introduction to C23.0.591 Catalyst

   Our champions shared their challenges as follows:

     1. To cope with increase operating expenses as the network grows in
       size and sophistication.

     2. To have a stable and reliable networks and services in a growing
       complex network environment

     3. Gain timely and high visibility of the network health and service
       impact.

   The vision of C23.0.591 is to create values for our Champions to
   enhance customer experience, and drive operation efficiency through
   autonomous operation. More importantly enable Champion to flexible
   varying their operation model based on the service impact detected.

   To achieve this vision, our Catalyst leverages on the AI technology
   equipped with field proven algorithm such as:

     1. Spatial-temporal clustering algorithm to increase accuracy in
       network demarcation and root-caused locating.

     2. Graphical Neural Networks to enable a holistic service impact
       analysis of the affected and the neighbouring nodes for fault
       resolution prioritization.

     3. Adaptive spatiotemporal entropy frequent item mining algorithm to
       perform AI mining on historical alarms and topology data.

   To realize the service capability roadmap in accelerating their AO
   journey, the Catalyst team has implemented two POC to validate the
   consistency of the solution values.

   In conclusion, the outcome of the POC showed a consistent result that
   is translated to an annual business values of USD 841.3K for POC 1 and
   USD 2.4 Million for POC 2.

   POC 1: Intelligent Fault Closed-Loop automation MVP

     * 80% to 98.0% accuracy in network single domain demarcation.

     * 50% to 93.4% accuracy for network cross-domain demarcation.

     * 60% to 97.1% coverage in network alarm correlation

   POC 2: Intelligent Service Impact Management MVP

     * 15.09% reduction of data traffic lost

     * 14.59% reduction in user connectivity impact.

   2. Catalyst Storyboard


Leveraging AI technology to drive autonomous operations maturity that delivers value

Intelligent edge for sustainable agriculture - Phase II

Evolving a scalable blueprint and reference implementation for efficiently delivering 5G network slicing, MEC orchestration, and sustainability services

Intent-driven autonomous networks - Phase III

   Discover the future of network management with intent-driven
   autonomous networks. As Network and IT landscapes grow in complexity,
   so does the need for adaptive solutions. Our approach centers on
   intent—defining desired outcomes to be achieved by autonomous networks.
   But it doesn't stop at conflict resolution; these networks optimize
   results, ensuring the best outcomes while balancing diverse user
   demands. Operating autonomously, they identify and tackle conflicts
   across layers, ensuring seamless performance. With an assurance-first
   ethos, these networks prioritize requirement fulfillment and
   continuous monitoring, enhancing utility and satisfaction. Featuring
   self-adaptation, predictive digital twins, and integration across
   domains, embrace intent-driven networks for elevated efficiency,
   adaptability, and customer experiences.


Building the intent panorama to unleash the business value of autonomous networks

Intent-driven closed-loop autonomous services towards next-generation networks

   Intent-driven closed-loop autonomous network

   In this Catalyst we are trying to use intent to configure, optimise
   and assure provided services in SD-WAN, OTN and 6G Mobile.


   UseCase1: SD-WAN

   How to configure automatically the failover between different WAN
   Links? How to optimize paths configuration to access cloud services?
   and How to manage QoS in SD-WAN? Use case 1 will answer all these
   questions.


   Video Demo: SD-WAN

   In this video, we demonstrate how use intent to automatically
   configure a SD-WAN service request.Click here


   UseCase2: OTN

   How to fully automate the creation of a cloud leased-line service? How
   to define, fulfill and assure intent-based networking systems? and How
   to offer automatic bandwith monitoring and adjustment usign
   closed-loop mechanism? we will address all this questions in this
   usecase.


   Video Demo: OTN

   In this video we demonstrate how we use NLP to request a connection
   from company B to CLoud one. then, we see how the system automatically
   monitors and guarantees the bandwidth. Click here


   UseCase3: 6G Mobile

   How to configure the slice instance of different domain? How to make
   closed look control of slice service for intent assurance? How to
   manage lifecycle of slice services?


Providing on-demand services for ecosystems in next-generation networks to align with changing customer needs.

Metaverse enablement through standard APIs

This Metaverse challenge Moonshot Catalyst is showcasing how the 5G capabilities of CSPs can be exposed to realize innovative Metaverse journeys

NICE API: Network insights for customer experience

Establishing standard Process APIs for Network Data Inquiry, specifically to inquire about the consumer network experience of a particular application

Open SATCOM management

Gearing up satellite network management with digitalization and automation and introducing standards to enable commercial interoperability between satellite communications (SATCOM)  providers, partners, and consumers through APIs.

Paving the way for dynamic network sharing

A marketplace for CSPs to provide cloud fabric to enterprise customers based on dynamic network infrastructure sharing with hyperscalers, OTT service providers and partner CSPs.

POP! CSPs curating markets at the edge

   README FIRST!

   Here, you'll discover videos and resources showcasing the experiences
   that the POP! Marketplace can offer, along with the underlying
   technologies and platforms that power it.

   1) Executive Introduction - Provides high-level introduction to
   catalyst

   2) Business Track - Provides Business Intro, Value Worksheets and
   CurateFX Business Information

   3) Technical Track - Provides Solution Intro, Use Case Demos and
   CurateFX Tech Information

   4) Video - Provides video showcases

   5) Vendor Products - Provides information on the vendor products
   behind the solution


Offering a curated, pre-certified set of services, made available from CSPs and partners, to enterprise customers for purchase

Private optimized connectivity

Establishing standard Process APIs for delivering network capabilities as digital services from telcos, specifically for the creation of a private local port.

Promoting sustainable mental health and diversity in a trusted AI domain - Phase III

Equipping CSPs to build trustworthy AI to ensure inclusive, responsible, and ethical adoption of AI in support of UN sustainability goals.

Revolutionizing service assurance through AI powered, intent-based systems for continuity and customer satisfaction

AIOps-based service assurance automation for telco cloud Connectivity-as-a-Service. 

Revolutionizing telecom operations empowered in the metaverse by AI generated content  - Phase III

   Welcome to our exciting catalyst, "Revolutionizing Telecom Operations
   in the Metaverse with AIGC"!

   In DTW 2022, we embarked on phase I of this catalyst journey, named "Customer
   avatar unlock metaverse experience". We successfully designed and
   prototyped an intelligent digital avatar using cutting-edge GPT-3 and
   Web 3.0 technologies. This avatar serves as a bridge between customers
   and employees, greatly enhancing the overall telecom operation
   experience within the Metaverse.

   Building on this foundation, our phase II project, "The Metaverse
   experience: Re-inventing Telco business" in DTWA 2023, focused on
   creating valuable use scenarios for both customers and employees
   within an immersive workplace in the Metaverse.

   Now, in DTW 2023, we've reached an exciting milestone with our phase
   III project. We've integrated AI-generated content into the Metaverse,
   allowing Telcos to craft a dynamic environment that nurtures
   creativity, collaboration, and customer-centric solutions. To achieve
   this, we've designed and implemented AI copilots based on
   state-of-the-art GPT (Generative Pre-trained Transformer)
   technologies. These copilots empower Telcos to optimize their network
   infrastructure, streamline software development processes, and provide
   exceptional customer service. Ultimately, this integration enhances
   creativity and productivity within the enterprise Metaverse
   environment.

   If you'd like to delve deeper into our catalyst, you can explore the
   Catalyst Overview for key messages or take a quick look at the Arena
   Presentation Outline, aligned with TM Forum's template. For an
   in-depth understanding, you can download the full Project Briefing
   slide deck, which provides comprehensive insights into our catalyst.
   Throughout this initiative, we've prototyped various use scenarios to
   showcase how Telcos can leverage GPT technologies in the Metaverse
   continuum. Additionally, you'll discover supporting products such as
   the Digital Twin Platform, XR Studio, and AI Platform with TelcoGPT,
   enabling Telcos to unleash their creativity in building their unique
   Metaverse experiences. Enjoy the journey with us!


This Metaverse challenge Moonshot Catalyst shows how telcos can leverage AI-generated content (AIGC) technologies to revolutionize business operations in the metaverse for advanced total experience and service operations.

Rise of the bots 

   According to TM Forum’s Digital Transformation Tracker 7, the more
   human aspects of digital transformation such as organization, talent,
   and culture are seen as key barriers to success. And unlike the more
   technical aspects of transformation, there is little
   benchmark/advisory available for transformation leaders to follow.

   This need for clear guidance is becoming more acute as digital
   technologies such as LLMs, generative AI are becoming ever more
   capable of performing “human” tasks.

   As a first step, TMF has developed GB1047 Digital Talent Maturity
   Model (DTMM), forming part of a proposed suite of material to help
   DSPs successfully handle the human aspects of transformation. In this
   catalyst, we are putting this model to practical use, using it to
   identify the specific human challenges our champions are facing, and
   identify practical solutions for our industry. In phase 1 we have
   already made significant findings:-

   CMCC Zhejiang: To improve human interworking with AI Bots to achieve
   “Zero-touch” network O&M, new professional career paths and systematic
   training designed for bot development were introduced. This has helped
   CMCC Zhejiang to create bots and release people for more meaningful
   work.

   stc: A knowledge management governance and platform has been
   established, supplemented with digitalized, personalized assessments
   of each employee’s skill status. This has helped to create a learning
   culture with knowledge sharing, continuity of skilling and
   accessibility to required information.

   AIS: Five improvement areas were identified, in which a hybrid work
   policy and knowledge management were prioritized to foster higher
   employee engagement, facilitate cross-functional collaboration,
   promote a learning culture, and thereby deliver business outcomes.

   MTN: DTMM was used to assess its on-going digital workplace
   initiatives and identify additional opportunity of using LLMs to
   improve employee experience. MTN also leveraged DTMM to validate some
   of its unique employee well-being, diversity & inclusion and
   upskilling practices.


Helping CSPs optimize their organization, talent, skills, and culture to introduce and exploit AI-enabled applications in their businesses successfully

SHINE: Simple hyperscaler integrated network experience

Establishing an industry standard mechanism for making digitized network services available as native services in hyperscaler portals. 

Smart 5G

   New network technologies are constantly iterating, putting forward
   higher requirements for autonomous operation and maintenance of
   communication networks, and the requirements for communication
   services in various sectors of society have far exceeded the scope of
   traditional services.

   By implementing the Smart 5G business philosophy of being smarter,
   more agile and greener，our Catalyst project will solve the needs of
   the transformation from traditional communication services to new
   information services, improve the supply capacity of information
   services, promote the coordinated development of the upstream and
   downstream of the 5G industry chain, and help realize the value goal
   of the digital intelligence transformation of the whole society.

   In promoting the project forward，there are three major challenges：

   Challenge 1, How to deeply integrate AI technology with 5G new
   technology, and embed AI and data intelligence into all aspects of 5G
   operation and network operation and maintenance is still the focus of
   current operators. Aiming at reducing enterprise operation and
   maintenance costs, improving operational efficiency, and upgrading
   network intelligence through self-configuration, self-optimization,
   and self- healing.

   Challenge 2, How to collect and sort out user perception data by
   intelligent means, predict business quality and user experience
   changes in advance, and finally achieve network supply capacity based
   on user experience needs, and consolidate customer understanding and
   heart-level service feelings is still a major topic.

   Challenge 3, How to achieve hierarchical management of network
   self-intelligence capabilities, provide differentiated network
   information services according to the needs of various industries in
   society, incubate more business scenarios, help various industries
   improve service capabilities, green management, and help realize the
   transformation of social digital intelligence is the biggest challenge
   we are currently facing.

   The project proposes targeted technical solutions for 5G network
   operation and maintenance nodes to form the technical support
   foundation, solve the above challenges, and fully support the
   application needs of users and various business scenarios; For public
   network users, it mainly predicts user distribution, user demand and
   user behavior, and provides accurate and agile user perception
   guarantee;For business scenarios，it provides differentiated network
   services.

   The project has catalyzed 8 use cases：

   UC1 Autointelligent network：AI enables the 5G antenna beam autonomous
   optimization

   Pain points：Mobile network users are constantly moving and changing
   positions, and fixed grid coverage cannot meet the needs of mobile
   users, and manual operation and maintenance costs are high and
   timeliness is low.

   Solutions：The project innovates the spatio-temporal recurrent neural
   network AI algorithm, using the user's 7*24 hours location
   distribution information to achieve accurate prediction of user
   distribution; Using machine vision algorithm, the multi-cell joint
   optimization model is established to quickly obtain the optimal
   configuration of antenna beam parameters, the whole process is
   intelligent.

   Benefits：The system has been widely used in large supermarkets,
   universities, office buildings and other scenarios.The project
   achieved an 11% increase in user perception, an 8.4% increase in 5G
   business, a 5.2% decrease in 5G single station maintenance costs, and
   advanced the autonomous level in the beam scenario from L3 to L4.

   For the first time in our country, the network moving is intelligent
   adjoint with user moving.

   UC2 BS anomaly： compensation mechanism for 5G network abnormal events

   Pain points：At present, most wireless site faults need to be handled
   onsite, and the processing period is long. During the troubleshooting,
   the network experience of users in the surrounding areas is seriously
   affected.

   Solutions：We periodically scan and capture site faults to quickly
   locate the fault area.In view of the possible "pay attention to this
   and lose the other" problem in the compensation process, the
   innovation of "iterative adjustment convergence algorithm" confirms
   the compensation adjustment range, and immediately calls the
   surrounding area to cover and supplement once the site breaks down,
   ensuring the overall stability of the network while guaranteeing the
   compensation effect.

   Benefits:The project has been applied in the vertical industries such
   as smart park, smart police, smart transportation and other 12
   business scenarios.This project can recover 92% of business loss and
   reduce the number of user complaints by 36%.

   UC3 Environmental anomaly: resuming mechanism for environmental
   anomalies response

   Pain points：The ability to catch anomalies in the network environment
   is poor, and there is a lack of effective and timely network
   solutions.

   Solutions：The system combines AI algorithm with big data model to
   train proprietary performance and user perception data to form a large
   communication model, identify network emergencies and user behavior
   changes, search for optimization through ant colony algorithm,
   formulate optimal adjustment schemes for weight, interoperability,
   scheduling and power coordination, establishes network burst
   self-optimal response guarantee scheme, and improves network response
   agility.

   Benefits：Abnormal event processing time is reduced by 60%, customer
   response agility is increased by 45% and abnormal event handling
   operation and maintenance costs are reduced by 32%.

   UC4 Individual user：Intelligent identification and scheduling

   Pain points：Diverse service types and multiple network data paths lead
   to complex user behavior and perception problem location, which makes
   it difficult to provide accurate network services.

   Solutions：The project takes XDR CDRS, 28 kinds of KQI indicators of
   service size, satisfaction score data, and site parameters as input
   sources.

   KNN algorithm is used to classify the features of cell services in
   different areas, and use neural network training models to establish
   comprehensive perception scoring systems under different scheduling
   schemes to output optimal scheduling schemes.

   Benefits：The system has been deployed in residential areas, office
   buildings, supermarkets, universities, scenic spots and other
   scenes.After deployment, network KQI and satisfaction have
   significantly improved, and the complaint rate has significantly
   decreased.

   UC5 Business user：Enterprise application of electricity energy saving

   Smart 5G project provides differentiated network service solutions
   according to the application requirements of scenarios.

   Pain points： Chizhou ultra-high voltage (UHV) as the main artery of
   west-east power transmission, because of the complex mountainous area,
   the line inspection is difficult and the cost is high.

   Solutions：China Mobile Anhui has partnered with ZTE to develop an
   end-to-end 5G technology solution,embed smart 5G technology solutions,
   establish DRA business identification capabilities.Through the
   dedicated UPF and network slice, through the collection of fire, ice
   and other hidden danger information, to build a panoramic intelligent
   control operation and maintenance platform, to achieve the "dual
   network integration",through the 5G drone and artificial intelligence
   analysis, the development of the mobile end to replace the fixed end,
   with machines to replace people intelligent routing inspection system.

   Benefits：The cost of manual inspection is reduced by 2.2 million yuan
   per year.

   UC6 Business user: Enterprise network application of factory energy saving

   Pain points：How to assess the needs of smart 5G factories to maximize
   cost reduction and efficiency.

   Solutions：Through the demand assessment of the intelligent 5G factory,
   the intelligent 5G project strengthens the advantages of 5G high
   bandwidth and low latency, prompting JAC to connect more than 3,60
   production equipment, and the project combines AI algorithms for
   intelligent control, real-time collection of energy consumption
   information, and finally realizes robot inspection and intelligent
   logistics.

   Benefits：The solution reduces manual intervention, improves equipment
   utilization, and reduces carbon emissions by 281 tons per year.

   UC7 Business user: XR smart campus

   Pain points：At present, there are some problems in education, such as
   learning resources limited by regions, unable to meet the different
   needs of students, management difficulties, and security risks.

   Solutions：Based on the business identification database, this project
   intelligently identifies XR business, independently learns XR business
   characteristics, and establishes an XR evaluation system. Combine
   digital twins to improve evaluation efficiency and accuracy, beat
   intelligent scheduling to improve efficiency, multi-user
   anti-resonance, and fully guarantee teaching experience.The system
   provides 5G network with low delay, high speed and high reliability to
   meet XR business requirements for smart campus.

   Benefits：It has been widely used in University of Science and
   Technology of China, Huangshan University, Fuyang City Education
   Bureau, etc.Learning resources increased by 35%，learning experience
   improved by 60%， safety factor increased by 80%.

   UC8 Business user: Intelligent track inspection

   Pain points：At present, there are some problems in track inspection
   such as inaccurate data collection, low efficiency of data collection
   and low efficiency of manual inspection.

   Solutions：According to the characteristics of the track business
   scenario, the project provides powerful data processing capabilities,
   resets the QCI-level intelligent scheduling priority and MIMO
   self-optimization capability of 5G network, provides the best
   information interaction experience for the entire inspection system,
   forms real-time interaction between the front and back end, and
   finally realizes the human-computer interaction capability.

   Benefits：It realizes the robot to replace the manual on-site
   inspection.The operation and maintenance efficiency of Hefei rail
   transit inspection project is increased by 65%, and the maintenance
   cost is saved by 30%.


Synthesizing user perception and usage data for better network planning using a service evaluation map for self-intelligent 5G networks.

Smart financial accounting with RPA and AI

   The objective of this catalyst "Smart financing accounting with RPA
   and AI" is to research and develop Robotic Process Automation (RPA)
   with the integration of artificial intelligence (AI), continuously
   improve the standardization, automation and intelligence of financial
   operation, reduce financial operation costs, and help improve the
   quality and efficiency of financial management.

   First of all, we utilizes process mining to visualize and analyze
   current financial accounting processes, enabling the identification of
   issues. Secondly by integrating RPA and OCR capabilities, we automate
   and enhance the entire financial accounting processes, creating a
   closed-loop from performance bottleneck discovery to automation
   implementation. At last, telco operators can handle massive volumes of
   data related to base station electricity bills seamlessly and within
   tight timelines, with "Zero Touch" financial accounting process
   automation in place,

   If you want to have a quick look first, you may check out the Arena
   Presentation Outline, which follows TM Forum template to provide you
   the required highlights on the catalyst. Otherwise you can download
   the whole Project Overview slides deck to have a deep dive into this
   catalyst and let us know your feedback and suggestions with review
   comments. In this catalyst, we have prototyped a use scenario
   demostrate how Telcos may optimize the financial opertion process
   based on the AI enabled RPA. You may watch the PoC Demo Videos to see
   how the solution is implemented.


Streamlining and accelerating financial and enterprise management with robotic process automation, creating digital employees.

Supercharge any activity in any metaverse 

   Welcome to our 2023 catalyst “Supercharge any activity in any
   metaverse”! This collaborative solution involving CSP champions
   T-Mobile US, Deutsche Telekom AG, T-Labs, and Magyar Telekom, along
   with technology partners Amdocs, Microsoft, and D-ID, has been
   developed.

   The Metaverse and Web3 hold the potential for revolutionary customer
   experiences and transformative value for service providers. Imagine 3D
   virtual customer experience, VIP front-row events and real-time
   engagement. Our Moonshot Catalyst project tackles challenges in
   establishing CSP metaverse presence, bridging virtual and physical
   realms and adopting emerging tech through collaboration,
   breakthroughs, and TM Forum industry standards. Empowering CSPs to
   deliver unique content, new monetization opportunities, redefine
   loyalty, enhance service efficiency and bridge virtual and physical
   worlds of customer and employee experience, we expedite time to value.

   The solution is a single platform, designed to be deployed in any
   metaverse. It reinvents service experiences for both employees and
   subscribers through features like the In-activity Universal Telco
   Kiosk, leveraging digital human and conversational AI. The platform is
   powered by a Web3 customer loyalty network and managed by a consortium
   of global CSPs. It enables a complete customer journey, incorporating
   3D product libraries, smart agent management, Web3 loyalty networks,
   real-time catalog federation, Web3 to Web2 orchestration and
   integration with TMF Open APIs. This solution powers use cases such as
   Web3 Telco Loyalty Network registration, metaverse concert, and
   Generative AI powered immersive CSP metaverse store customer service
   experiences.

   Within this resource section, we host various materials to introduce
   you to our collaborative solution. Through our main presentation deck,
   discover our Moonshot objective, the driving business demand, the
   imperatives of our solution for CSPs, the core of our innovative
   offering and glimpse into the future vision of our team.

   For those looking for a deeper understanding of the technology, our
   solution architecture deck unveils the blueprint of our proposed
   solution, the underlying technology, and the user journey across three
   use cases and the demo video featured guide you through the journey.

   Included is a shortform document, highlighting quotes from our CSP
   Champion participants and catch a glimpse of our collaborative spirit
   in action, as we share an image capturing one of our team calls in the
   metaverse.

   We invite you to our kiosk, M10, within the Innovation Labs Hall.
   There, we'll unveil our immersive demo, showcasing the potential of
   our vision as well as during our arena pitch presentation, on Tuesday
   19th September, 4:45-5pm at the Innovation Arena Stage. Finally, be
   sure not to miss our panel on Wednesday, 20th September, 4-4:45pm,
   where our project Champion representative, Riccardo Pascotto, Vice
   President and Head of Research Cooperation & Funding at Deutsche
   Telekom, will contribute to a discussion on conquering industry
   challenges to unlock groundbreaking advancements with far-reaching
   impact.


This Metaverse Challenge Moonshot Catalyst showcases a highly-tailored, on-demand connectivity solution paired with a relevant non-fungible token (NFT) to demonstrate an immersive Generative-AI powered customer service experience in any metaverse.

Sustainability scoring for all

This Energy Efficiency challenge Moonshot Catalyst aims to establish visibility and monitoring of the total carbon footprint within telecommunications supplier systems and processes to promote and enable partners to achieve sustainable, green, and resilient practices

Talent for tomorrow - Phase II

Developing a low-code training platform to intelligently spot talent and upskill staff by matching them to relevant interactive training modules

Techco practicing decision intelligence for sustainable growth

   #C511 Project Overview#

   ► The Challenge

   CSPs continues to sell their connectivity services as their main
   income. If these CSPs lack of modern methods to understand their
   customers, their connectivity services will have low differentiation
   and their campaign management continue to have very low successful
   rate. CSPs need to develop ways to have deep understanding on their
   customers. Also, expanding beyond connectivity is also important but
   many CSPs lack the capability to do so.

   ► The Solution

   In order to do this, participants help champions to find the way to
   transform itself from Telco to Techco (not just on technology but on
   culture, organization and process transformation). The transformation
   to Techco helps the company to use the latest technologies to build
   advance decision intelligence. The outcome-based decision intelligence
   framework enables the champions to have a deep understanding on
   customer segmentation, their spending preference and then developed
   their Right-X (Right time, Right way, Right offer) campaign strategy.
   In addition, the transformation to Techco helps the champions to find
   new business markets and ecosystem partners for new business model
   (verticals deployment like buildingMedTech platform and partnering
   construction industry).

   "Many champions within this Catalyst team are actively practicing
   Techco Strategic Positioning. One example is 2022 stc Chairman message
   stated clearly‘becoming a leading Techco’."

   #Diverse Champion Business Use Cases#

   →China Mobile IT: Centralized Digital Marketing to adpt dynamic
   business changing and customer expectation

   CMCC Group IT team collaborate with CMCC provinces to create a
   Centralized Digital Marketing Platform to make better decision that
   can drive Nationwide business growth (e.g. FMC Value Growth, 5G ARPU
   Growth).

   →China Mobile Guangxi: Digital Marketing for FMC Value Growth

   China Mobile Guangxi introduced a Decision Intelligence-oriented
   Operations transformation framework empowered approach to ensure the
   success of launching a dedicated campaign to prioritize the
   high-quality development of FMC users.

   →HKT：Dr.Go (MedTech) practicing decision intelligence for Right-X
   (right time, right way and right offer)

   HKT Dr. Go is a MedTech platform to connect patient and doctor over
   the OTT apps with high quality vidoe connections. It provided Zero-X
   (Zero touch, Zero Wait, Zero Trouble) for doctor consultation and
   medicine delivery. Through data analytics and decision intelligent,
   Dr. Go also provide the selling of good using Right-X (Right offer at
   right time with right way) approach. Gross Merchandize Value increased
   by 160% YoY (HKT 1H interim result report) .

   →China Unicom：Leverage Outcome-Based Decision Intelligence framework
   to improve customer services

   With intelligent decision-making as the core, drive the digital
   transformation of capabilities in various business areas and achieve
   refined customer service, thereby improving customer experience and
   effectively managing customer expectations

   →China Mobile Anhui - Mobile Gaming Experience Management powered by
   Decision Intelligence

   By building a data-driven decision-making intelligence platform,
   mobile game experience standard management system and domain knowledge
   base, China Mobile Anhui achieve proactive experience management of
   popular mobile Internet businesses (such as mobile gaming). In
   particular, mobile gameing experience have increased by XX%, and
   customer complaints have decreased by about 80%.

   #Main TM Forum Assets Used or Contributed, Academic Paper (Published
   in USENIX ATC, IEEE ICDE etc)#

   TMF plays a vital role: This Catalyst team used a lot of TMF assets
   and also developed / contributed to multiple TMF members projects
   (DT4DI, AN, TCOD, AIOps, MAMA, CEM). We believe the long-term
   sustainability recipe shall combine value creation (DT4DI) with
   autonomy and efficiency (AO) and TCOD in the context of the TM Forum
   ODA framework.

   →Our team led DT4DI(Digital Twin for Decision Intelligence) member
   project, and team deeply contributed, key outcomes: IG1307, IG1310,
   IG1310A

   →China Mobile IT as the speaker of DT4DI Webinar:

   https://inform.tmforum.org/webinars-and-podcasts/webinars/digital-twin-for-decision-intelligence-dt4di/

   →Deeply contributed TCOD, e.g. 1316A

   #Impact on Industry#

   →Impact on vision & strategic level

   This catalyst project is addressing a viable vision that can affect
   the strategic direction of a Telco. Our view is Telco can change from
   a low growth rate or even stagnant growth rate Telco to high growth
   rate Techco and even able to partner with ecosystem partner to enter
   new markets.

   →Impact on sustainable business growth

   Our contribution on applying technology into decision intelligent can
   bring Techco to realize it is possible to have a very deep understand
   on customers and then able to group them into different segments and
   persona. In addition, gaining insights on customers’ need. With such
   knowledge, campaign management will not be cold-call but enjoy a high
   successful rate by Right-X (right offer at the right time with the
   right way).


This Catalyst showcases the collaborative efforts of our Champions and Partners in transforming from Telco to Techco. This transformation is achieved through the deployment of Autonomous Operations and TM Forum Frameworks. Champions enhance their decision intelligence capabilities to better serve their target customers and attain sustainable long-term growth.

Transforming passenger experiences with continuous decision intelligence

This Metaverse challenge Moonshot Catalyst is accelerating B2B2x commercial deployments and monetization, focusing on leveraging Smart Airports, their multiple industry partners, the associated Standards Development Organizations (SDOs), and travelers as VIPs.

Trustworthy computing transaction service

   Welcome to the C23.0.588 Catalyst project space!

   This catalyst project is to seek solution to enhance close
   collaborations between the computing service demanders and suppliers,
   particularly for network and cloud operators, and to improve the
   efficiency and utility rate of their computing resources and services.
   The goal is to transform the current landscape into a more integrated,
   productive, and innovative environment.

   The space is designed to allow visitors to learn about the catalyst
   project, the team's relevent resources, and the TMF assets used.

   We’ll be showcasing our achievements at DTW23 - Ignite in Copenhagen
   on 19-21 September 2023 and look forward to having you come and work
   together.

   Kiosk and Zone: C30, Zone 1

   Enjoy browsing!


Defining a trusted and transparent computing transaction system, enabled by blockchain and AI technologies. Collaborating with computing service transaction providers to examine how to dynamically match requests and supplies for computing service consumption.

Ultimate connected car experience enhancing digital lifestyle

   #Catalyst509 Project Overview#

   Champions and partners demonstrate the implementation of a Smart City
   with Connected Car platforms, adding value to the car experience and
   enriching the digital driving lifestyle through data analytics for
   understanding distinct car segments. This endeavor, in turn, fosters
   sustainable urban growth and benefits CSPs as well.

   #Business Scenarios#

   →Consumer Market (China Mobile): Connected Car Experience Management &
   Ability Monetization

   →Business Market (stc): Intelligent Trucks with Powerful AI systems,
   Autonomous Operations and 5G real-time Connectivity

   →Society Market (HKT): Smart Lamppost Helping to enhance digital
   lifestyle and formation of Smart City

   #Sustainability & Impact on Society#

   Connected Car Catalyst Project has big contributions to UN sustainable
   goals. Example like ‘Industry, Innovation and Infrastructure’,
   ‘Responsible Consumption and Production’, ‘Sustainable Cities and
   Communities’ and ‘Good health and Well Being’.

   #Impact on Industy#

   The future of CSPs is not providing service all by itself. B2B2X model
   will help CSPs to find new strength to grow beyond existing scope.
   Also, providing connection to human already seeing saturation at many
   markets. The future exponential growth will be connection IoT.
   Thus, this Catalyst project play dual roles. It showed CSPs to expand
   to connected car industry (China connected car alone will double its
   market size within 8 years).

   Another important role of this Catalyst project is the exponential
   growth in IoT devices, IoT application & data/ability monetization.
   This will be a new revenue sources to CSPs.

   #Main TM Forum Assets Used or Contributed#

   Connected Car touches all 5 themes mentioned in TMF (Data & AI,
   Autonomous Operations, Cloud Native IT and Networks, Ecosystem, People
   and Planet). Thus, Champions and participants also participated
   heavily and contributed in the TMF assets. Members are leading in
   Digital Twin for Decision Intelligence and AIOps.

   #Patent#

   5 national invention patents from China Mobile Guangdong that covers
   IoT device identification, IoT networks, quality anomaly
   identification and analysis methods, etc. Connected Car is one of IoT
   sectors.


Demonstrating the implementation of a Smart City with Connected Car platforms, adding value to the car experience and enriching the digital driving lifestyle through data analytics for understanding distinct car segments. This endeavor, in turn, fosters sustainable urban growth and benefits CSPs as well.

Unlocking B2B2X value for 5G smart spaces - Phase III

Sharing infrastructure and exposing network capabilities to unlock revenues from B2B2X and end-to-end digital services beyond connectivity in smart spaces

Unlocking revenue and efficiency with intent-driven autonomous operations - Phase III

   Discover videos and resources showcasing the experiences and catalyst
   journey into intent-driven autonomous operations, efficiency and
   monetization.
   =====================================================================


Innovate with intent to optimize and monetize the network 

Value realization on cognitive service experience operations

   #2023 Catalyst551 Project Overview#

   This Catalyst demonstrates the value of integrating cognitive
   intelligence into the service experience. By capturing customer
   actions and behaviors, Champions can gain insights into customer
   preferences and craft positive responses. These affirmations subtly
   cultivate customer affinity towards the Champions, even on a
   subconscious level.

   ► Challenge

   In the digital age, with ever-changing digital services and
   increasingly complex and personalized customer experience
   expectations, it will be more challenging for telco-operators to
   manage brand promises and continuously improve customer satisfaction.
   Such as customer expect zero wait, zero trouble and full interaction
   by using Various Digital Services (e.g. OTT Apps).
   Telcos transform to Cognitive Techcos continue to provide heavy CX
   Improvement Programs investment to improve operation efficiency &
   effectiveness and achieve brand aspiration.

   ► Solution

   Based on our research and practice, we have developed that Cognitive
   Service Experience Operations giving management and customers tangible
   value from a Techcos perspective, and providing customers with a
   superior experience and increase ROX (Return on Experience) in a
   dynamic and highly competitive digital market. Ultimately dynamically
   adapt to customer expectations and continuously realize value for
   customers and companies. The research and practices are also base on
   TMF assets under Managing and Measuring Autonomy (e.g.GB1040).

   #Diverse Champion Business Cases#

   →China Mobile & HKT: Automated Poor Experience Analysis to Prevent
   Customer Dissatisfaction from Becoming Complaints or Churn

   →China Mobile & China Unicom: Converged Service Experience Approach to
   Truly Manage FMC Customer Needs

   →China Mobile Guangxi & MTN: Stimulate Digital Service Consumption
   through CEI+ led Experience Operations

   →HKT & Robi: Ensure OTT Customer Experience Using Value Operation
   Framework (VOF)

   #Main TM Forum Assets Used or Contributed, Academic Paper (Published
   in USENIX ATC, IEEE ICDE etc)#

   ►We actively used and TM Forum research knowledge and concepts on this
   Catalyst Project. Team-mates also contributed and are contributing to
   TMF assets at multiple themes.

   ►One important contribution is in Digital Twin for Decision
   Intelligence under ‘Data & AI’ theme. Another contribution is made
   under ‘Autonomous Operations’ theme on the usage of ‘Value Operation
   Framework’.

   ►Gu Rong from Nanjing University has made contributions in areas such
   as GNN training, big data cleaning, stream processing performance
   enhancement and metadata model management., and has published papers
   in important publications such as ICDE and ATC.


This Catalyst demonstrates the value of integrating cognitive intelligence into the service experience. By capturing customer actions and behaviors, Champions can gain insights into customer preferences and craft positive responses. These affirmations subtly cultivate customer affinity towards the Champions, even on a subconscious level.

Judges wanted to recognize this key Catalyst as deserving a special mention for their outstanding future potential.

WebAssembly Canvas

   WebAssembly is an open standard developed by a W3C Community Group.

   The Bytecode Alliance is a nonprofit organization dedicated to
   creating secure new software foundations, building on standards such
   as WebAssembly and WebAssembly System Interface (WASI).

   The wasmCloud project, of the Cloud Native Computing Foundation (CNCF),
   provides a distributed application platform for for Wasm.


Building an Open Digital Architecture (ODA) Canvas with wasmCloud

Zero carbon intelligent network

This Energy Efficiency challenge Moonshot Catalyst is building a green, intelligent and simplified network for a low carbon future

Zero-touch digital services marketplace – Phase V

   The surge in demand for “as a Service” models has brought about a
   transformation in the way connectivity is commoditized. While
   embracing this change, many Communication Service Providers (CSPs) are
   considering this new approach. However, what sets them apart is the
   degree of automation and the integration of value-added Industry 4.0
   solutions.
   This shift introduces a paradigm that allows consumers to access
   connectivity as a service, enabling on-demand usage and self-service
   management. By leveraging existing CSP infrastructure, this model
   generates new revenue streams through cutting-edge technology.
   Understanding customer intent and ensuring comprehensive service
   assurance is critical while aiming for an autonomous network
   Network issues impact Service Level Agreement (SLA) penalties,
   customer satisfaction, and overall experience. Strategic adoption of
   technology is essential, especially transformative technologies like
   AI, ML, and Generative AI.
   CaaS based closed loop network assurance necessitates an intent
   management platform that captures customer intent, detects anomalies,
   and provides solutions autonomously.
   The current type 1 marketplace involves CSPs directly listing and
   onboarding their products or services but fails to generate expected
   revenue.
   Achieving a Type 2 marketplace requires a platform for orchestrating
   and monetizing multi-sourced solutions.
   Introducing the Zero-touch Digital Services Marketplace, a
   game-changer offering network reliability and enhanced customer
   experience through AI analysis of telemetry data combined with a type
   2 marketplace for seamless partnering and orchestration of
   multi-industry offerings.
   CSPs can create new revenue streams, monetize assets, and leverage new
   models.

   Below are some of the resources and collaterals produced during our
   collaborative work with our champions and participants

   A .Introduction

     * Presentation

     * Trailer

     * E2E demonstration showcasing:

         * end 2 end ordering with service assurance

         * intent based closed loop assurance

         * consortium of marketplaces

   B. Hansen Technologies

   Collaterals

   C. Colt on Demand

   D. CurateFX

   E. Vertical Industry solution use cases that we have developed over
   the iterations


A platform to host cross-industry solutions which enables CSPs to move beyond connectivity and become digital ecosystem providers.

Projects

Projects

5G industry edge cube

AI-powered cooperation for efficient networks

AN empowers distinctive experience for cognitive transformation

AsyncAPI - Phase II

Atlas: telco autonomous operations for verticals - Phase II

Autonomous customer experience index (CEI) for zero-touch 5G network - Phase III

Autonomous networks hyperloops - Phase IV

B2B employee digital engagement drives lifetime value

Billing hub

Upcoming showcase

DTW – Ignite