29 June - 1 July, 2027
Copenhagen
The Loft: Trustworthy AI and Data Innovation
Loft
16:15 - 16:45From AI-assisted to AI-native: Built-in agents for the future of BSS/OSS — and beyond
This session explores how CSPs can evolve from AI-assisted operations to AI-native BSS/OSS using built-in telco agents and Whale Cloud’s Agent Matrix. It will show how unified orchestration, ontology-based business context, legacy system integration and AI-native governance can turn fragmented AI tools into scalable, production-grade intelligent operations across telecom business and network domains.
Sami Muhammad Salman, Director of Strategy for AI and Digital Transformation, Whale Cloud
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