23-25 June 2026
Copenhagen
Darlene Stephanie Chiong
FVP, Head of Business Excellence and Quality Management
PLDT
AN Leadership Forum
Darlene Stephanie “Dar” Chiong is Head of Business Excellence and Quality Management at PLDT, the Philippines’ leading telecommunications company, where she drives enterprise-wide process transformation, optimization, and governance. Concurrently, she heads IT policy, process standardization, and budget governance, ensuring disciplined execution and alignment with business priorities.
With over 25 years of experience across sales, marketing, and digital transformation, Dar has held leadership roles in sales delivery, channel strategy, marketing investments, and brand portfolio management. She has led transformation initiatives across telecommunications and manufacturing, delivering scalable, business-driven solutions.
A strong advocate of change management, she emphasizes that successful transformation requires clear role alignment and structured transition. Without this clarity, organizations risk confusion, delayed adoption, and diluted benefits. Known for her high-energy leadership, she champions sustainable, repeatable models that enable teams to deliver with consistency and impact.
With over 25 years of experience across sales, marketing, and digital transformation, Dar has held leadership roles in sales delivery, channel strategy, marketing investments, and brand portfolio management. She has led transformation initiatives across telecommunications and manufacturing, delivering scalable, business-driven solutions.
A strong advocate of change management, she emphasizes that successful transformation requires clear role alignment and structured transition. Without this clarity, organizations risk confusion, delayed adoption, and diluted benefits. Known for her high-energy leadership, she champions sustainable, repeatable models that enable teams to deliver with consistency and impact.
