23-25 June 2026
Copenhagen
Patricia Ventura
Head of Personalization and Applied AI
TELEFONICA
Autonomous Networks summit
Patricia Ventura works at Telefónica within the Global CTIO area, where she leads the “Personalization and Applied AI” team. She is responsible for defining the Agentic AI technology strategy for Telefónica’s Operating Businesses, identifying the technical capabilities and partners that enable AI‑driven IT and Network use cases, while driving hyper‑personalized experiences across all customer interactions.
Her work focuses on designing future‑proof Agentic AI architecture models and prescribing technologies that enable the development and orchestration of AI‑based multi‑agent solutions. She ensures that advanced AI capabilities are effectively aligned with real customer needs and strategic business priorities.
Patricia actively promotes the adoption of best AI technology practices and the implementation of scalable architectures across Telefónica’s Operating Businesses. She is particularly passionate about the role of AI in shaping Telefónica’s future and advancing customer‑experience hyper‑personalization at scale.
Her work focuses on designing future‑proof Agentic AI architecture models and prescribing technologies that enable the development and orchestration of AI‑based multi‑agent solutions. She ensures that advanced AI capabilities are effectively aligned with real customer needs and strategic business priorities.
Patricia actively promotes the adoption of best AI technology practices and the implementation of scalable architectures across Telefónica’s Operating Businesses. She is particularly passionate about the role of AI in shaping Telefónica’s future and advancing customer‑experience hyper‑personalization at scale.
