Playbook
Pillar 1: Technology understanding and maturity
Playbook Summary:
Foundation models are the engine of GenAI, and CSPs that aspire to achieve the best possible results – in terms of cost and return on investment – from their GenAI use cases must learn how to best use the models available to them.
Generative AI: operators take their first steps
Generative AI (GenAI) developments are hitting the headlines daily, but what should communications service providers (CSPs) do to take advantage of this potentially powerful technology?
(See Section 4, pages 18-23 'To build? To train? To fine-tune? Getting to grips with LLMs')
Research Report: Generative AI: Operators take their first steps
Digital Transformation tracker 8: Cloud adoption accelerates
Our eighth Digital Transformation Tracker (DTT) report provides an in-depth look at operators’ transformation and cloud adoption strategies and progress.
Digital Transformation tracker 8
Digital Transformation Tracker 7: cutting complexity with automation and AI
In the seventh edition of our Digital Transformation Tracker reports we focus on how automation and AI promise to help operators reduce network and service complexity.
Digital Transformation Tracker 7
Collaboration assets - AI & Data Maturity Models:
AI Maturity Model
Data Maturity Model
Autonomous Operations Maturity Model
Digital Maturity Model