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Home Page | Learn | What is Certification ? | Services | Use A Common Language

Use A Common Language

Have meaningful dialog with your customers, suppliers and partners.

The Challenge:
So many hours are wasted on projects and procurement because everyone has their own taxonomy. If you can’t agree internally on definitions of key terms like ‘Customer’ or ‘Account’ or ‘Product’ how will you be able to have a meaningful dialog with your customers or suppliers and know that they attribute the same meaning to a word that you do? How can you build a bridge that is based on a single interpretation of every piece of information and every process?

Our Solution:
Frameworx can completely eliminate misunderstandings caused by confusion over terminology. The naming of processes, information structures and attributes etc. in Frameworx has become an industry standard in itself. With a common frame of reference everyone can recognize immediately what a word means and does not have to confirm translations every time they have a discussion with someone from another department or another company.

We Recommend:
Training journey
  • Frameworx Overview
  • Business Process Framework (eTOM) Fundamentals
  • Information Framework (SID) Fundamentals
You might also like Standardization paves the way to seamless omnichannel experience at Liberty Global

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