Maplewave is the premier provider of software and retail optimization services for the telecommunications industry. Since the early 1990s, we’ve purpose-built our products and services to solve telco’s unique challenges. Our offerings transform our customers into market leaders by providing unparalleled insight into every aspect of their retail operations and delivering an enhanced customer experience. Today, our software is used in over 40 countries. In some parts of the world, you can’t buy a mobile phone without using Maplewave software. Our original products were created for retailers, by retailers. Real-world experience underpins everything we do, no matter the industry. Our earliest customers were pharmacy and general retailers – many of whom we continue to serve today. At the heart of Maplewave is our proprietary Amplifier process. For companies that are struggling to remain competitive or are trying to understand what comes next, our consultants offer thought leadership and expertise on all aspects of their businesses to hone a strategic direction. We also drive transformation through our products. Designed for telco, our modular, end-to-end retail platform unites every element of the wireless retail environment to deliver true business insight and a seamless customer experience. Headquartered in Dartmouth, Nova Scotia, Maplewave’s global footprint includes major footholds in South Africa, the U.K. and Dubai.
|Type: Corporate Member|
|Date Joined: September 23, 2015|
|Principal Contact: Scott Sancton|
|TM Forum Engagement Manager: Despina Kanteraki|