ISPM is a leading vendor of flexible service assurance and management software for telecommunications and IT infrastructure. Today, we actively manage more than 100,000 critical resources. We are experts in delivering outstanding service assurance and management solutions, enabling our customers to optimise service performance, enhance customer experience and create new revenue opportunities. Since 1998, ISPM has implemented projects in leading Communication Service Providers (CSPs) and in large retail, finance and infrastructure companies, supporting them in both operational efficiency and customer service. ISPM serves global customers, with global standards (ITIL, FCAPS, eTOM) and global partners (InfoVista, EMC, eG Innovations, Fluke Networks and QlickView). In addition, the company is a member of the TM Forum, a global, non-profit industry association focused on enabling service provider agility and innovation.
|Type: Corporate Member|
|Date Joined: January 17, 2012|
|Principal Contact: Bruno Musa|
|TM Forum Engagement Manager: Jose Luis Kruyff|
Awards & Recognition
Frameworx Conformant Products, Solutions or Implementations
|Frameworx Release||Certification Type||Certification Date|