Smartrek is a professional services company which enables the alignment of information and telecommunication technology with business goals. Our customers are companies and organisations whose success highly depends on a proper, efficient and effective working ICT. Information and telecommunication technology (ICT) is a vital production factor for our customers. Our offering covers the analysis, the design and the implementation of - Business processes - ICT product catalogues and product structures - ICT management architectures - Organisational structures - Operational agreements (SLA, OLA, UC) Frameworx Conformant Products, Solutions or Implementations Smartrek implemented TMForum’s integrated business architecture Frameworx in Sparx Systems Enterprise Architect (EA). Smartrek is a technology partner of Sparx Systems.