re:infer is an artificial intelligence solution that provides structured, human-like understanding of B2C conversations. B2C businesses are talking more and more with their customers -- be that on in-app or on-website chat, third party messaging platforms, social, calls or emails. In the Age Of The Customer this is more important than ever. In most retail businesses however, the contents of their customer conversations is opaque and not understood. Our solution listens and understand every customer conversation you have so that you can understand and track the Customer Experience, automate interactions, and A/B test you conversational strategy. re:infer was launched in 2015 by AI researchers from the world leading AI department at UCL. We're based in London, backed by Seedcamp and one of Europe's most successful AI entrepreneurs.
|Type: Corporate Member|
|Date Joined: November 6, 2017|
|Principal Contact: Stephen Mackintosh|
|Who to Contact: Stephen Mackintosh|
|TM Forum Engagement Manager: Clare Mabin|