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Workforce Management

Workforce Management
Polygon

Workforce Management provides capabilities to describe teams, organizations, skills and availability of sales / technical experts. It provides the ability in reserving time slots to carry out assigned task (internal or customer facing). It allows the reservation (and their updates / reschedule) of appointments and interventions.

YAML specification
  • ODA Function Block:

    Production

  • Component name:

    Workforce Management

  • Component ID:

    TMFC046

  • Component version:

    1.0.0

  • Component specification status:

    Specified

  • Published date:

    None

Exposed APIs

Mandatory

  • TMF646 Appointment Management

Optional

  • TMF701 Process Management

  • TMF688 Event Management