Cerillion Service Manager

Cerillion Service Manager
Polygon
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Cerillion Service Manager is a complete telecom order management and service fulfilment solution for fixed, mobile, cable and convergent services. Service Manager provides a complete closed-loop service fulfilment solution, which enables efficient network resource utilisation and turns new service capabilities into new revenue streams, fast. Combining service order management and provisioning with a comprehensive product catalogue and an optional network inventory solution, Service Manager provides the power to reduce time-to-market for new services and deliver improved levels of customer satisfaction and loyalty.

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Components that Cerillion Service Manager supports

All mandatory Open APIs certified

Prototype Component Conformance

Full coverage

Partial coverage

No coverage

Decoupling and Integration

API Management

TMFC017

Enterprise Integration

TMFC018

Event Management

TMFC019
Engagement Management

Channel Management

Content Management

Experience Mgt Strategy & Planning

Navigation Management

Party Management

Agreement Management

TMFC039

Bill Generation Management

TMFC030

Billing Account Management

TMFC024

Billing Inquiries Management

TMFC025

Brand Management

Debt Collection Management

TMFC026

Digital Identity Management

TMFC020

Lead & Opportunity Management

TMFC036

Market Research

Market Strategy & Policy

Marketing Comms & Advertising

Party Interaction Management

TMFC023

Party Management

TMFC028

Party Privacy Management

TMFC022

Party Problem Management

Party Roles Permissions Mgt

TMFC035

Party Training & Education

Payment Management

TMFC029

Sales Development

Sales Strategy & Planning

Core Commerce Management

Bill Calculation

TMFC031

Product Assurance Management

Product Catalog Management

TMFC001

Product Configurator

TMFC027

Product Inventory

TMFC005

Product Order Capture & Validation

TMFC002

Product Order Delivery Orch & Mgt

TMFC003

Product Rating

Product Usage Management

Purchase Management

TMFC033
Production

Appointment Management

Location Management

TMFC014

Resource Catalog Management

TMFC010

Resource Inventory

TMFC012

Resource Order Management

TMFC011

Resource Usage Management

TMFC016

Service Assurance Management

Service Balance Management

TMFC013

Service Catalog Management

TMFC006

Service Inventory

TMFC008

Service Order Management

TMFC007

Service Qualification Management

TMFC009

Service Usage Management

TMFC015

Supply Chain Management

TMFC032
Intelligence Management

Recommendation Management

Resource Performance Mgt

TMFC038

Service Performance Mgt

TMFC037