CSG
CSG arms today's leading companies with future-ready, innovative solutions that drive exceptional customer experiences. We are a leading provider of customer engagement, revenue management and payments solutions that elevate customer experience to be extraordinary. Our integrated portfolio of solutions enables companies to deeply engage with customers through any channel, successfully monetize customer interactions, and intentionally connect consumers and businesses in a way that is timely, personalized and relevant. For nearly 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
Components that CSG supports
All mandatory Open APIs certified
Prototype Component Conformance
Full coverage
Partial coverage
No coverage
Decoupling and Integration
API Management
Enterprise Integration
Event Management
Engagement Management
Channel Management
Content Management
Experience Mgt Strategy & Planning
Navigation Management
Party Management
Agreement Management
Bill Generation Management
Billing Account Management
Billing Inquiries Management
Brand Management
Debt Collection Management
Digital Identity Management
Lead & Opportunity Management
Market Research
Market Strategy & Policy
Marketing Comms & Advertising
Party Interaction Management
Party Management
Party Privacy Management
Party Problem Management
Party Roles Permissions Mgt
Party Training & Education
Payment Management
Sales Development
Sales Strategy & Planning
Core Commerce Management
Bill Calculation
Product Assurance Management
Product Catalog Management
Product Configurator
Product Inventory
Product Order Capture & Validation
Product Order Delivery Orch & Mgt
Product Rating
Product Usage Management
Purchase Management
Production
Appointment Management
Location Management
Resource Catalog Management
Resource Inventory
Resource Order Management
Resource Usage Management
Service Assurance Management
Service Balance Management
Service Catalog Management
Service Inventory
Service Order Management
Service Qualification Management
Service Usage Management
Supply Chain Management
Intelligence Management
Recommendation Management
Resource Performance Mgt
Service Performance Mgt
